Kfc - Dubbo
Kfc
Description
At this local KFC, experiences vary significantly. While many patrons express frustration over incorrect orders, unclean facilities, and dry chicken, others commend the friendly and attentive staff who strive to provide efficient service. Detractors note the lack of maintenance, with overflowing rubbish and malfunctioning restrooms, highlighting a need for immediate improvements. Conversely, some customers praise the establishment for its prompt response to mishaps and the overall politeness of the team. The mixed reviews suggest that while there are notable positives, the restaurant has considerable room for improvement to align with the expectations of KFC regulars.
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Store very dirty. Didn't' get what was ordered. Will be putting in an official complaint. Food was very dry. Now what I would expect for what I paid Service: Take out Meal type: Dinner Price per person: A$20–40 Food: 1 Service: 3 Atmosphere: 3
It's KFC. You get what you pay for. Service: Take out Meal type: Dinner Price per person: A$60–80 Food: 5 Service: 4 Atmosphere: 4
Didn't even get everything that I ordered. Maybe next time it'll be better Service: Take out Meal type: Dinner Price per person: A$60–80 Food: 1 Service: 1 Atmosphere: 1
Very polite staff I have a question regarding food and manager explain it nicely. Welcome Service: Take out Meal type: Breakfast Price per person: A$40–60 Food: 5 Service: 5 Atmosphere: 5
Long story short. Do yourself a favour and drive up to the other KFC in the city centre. The store was a mess, it looked liked it had not been cleaned for hours. It's not like we went in a big rush, it was 4:30 on a Saturday afternoon. Bins were overflowing and the only two clean tables were more than likely the only two tables not used all day. Food and receipts all over the floor. The staff member who served us appeared to be the only one who attempted to meet the minimum standards expected to uphold some of the KFC values they proclaim to have. Won't go into too much detail about the other young workers because they don't need to be sacked, they just need inspiration to do a better job and that comes from the store management. I hope the guy scooping out the coleslaw was paying attention to the portion control whilst he was talking to his buddies on the phone. Anyways I'm not one to leave too much of a negative review especially when it comes to fast food, but even the food was sub par. When a KFC store can do worse than Lithgow and Wellington which has historically had a bad reputation out here in the Central West then something is wrong. Happy to rewrite this review if ever I go back at there and is some improvement. Better luck next time I suppose. As a local you should really make an attempt during tourist season.
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