Casey's - Dresden

Rather impressive selection of alcohol given the location. Hot pizza, cold drinks.

I don't know who is making the pizzas tonight (03-09-23)as I had mine delivered, but they are doing a superb job! They were cooked to perfection and delicious!

Two stars because the cashiers there in the morning are very nice, they never asnwer their phone for starters. ive given up calling them because i sit on hold for 10 minutes with no pick up everytime , today i ordered a pick up order the time said 90 minutes and i knew that was wrong because of the time of day, i worked at caseys and know this isnt when their busy, i called an hour in and asked how long it would be and they said they were starting it now and it would be 15 minutes, they are notorious for setting the wait time to 45-90 min when its not even busy and were going to make me wait that whole time. this location also has the worst tasting pizza, ive heard its because they use old cheese but i dont know for certain, but yeah please do better....the last time i got pizza from here they didnt start my order until i walked in and the guy was leaning on the counter looking at his phone, i avoid ordering from here but today we are moving and my son is starving but will never order from here again

Friendly staff and fresh baked goods! I love the coffee here too!

Dresden Tennessee's Casey's used to be a great place to get great customer service in great food within the last 2 years this place is went downhill we visited tonight to get a pizza there was three people working two of them were on break in the kitchen. That left the register girl. all we wanted was one pizza and they told us it was going to take an hour this is unacceptable. There weren't even any tickets hanging so I know there wasn't any orders. The staff is never friendly anymore the story is always dirty I'm not the only one complaining I had a brother-in-law to try to order one pizza last week and they told him it was going to be an hour and a half with the same problem three people working two were in the kitchen and they were both on break at the same time. I worked there when this store first opened and we were held to higher standards than what is going on in the store now. All it takes is for you to make a surprise visit in the store some afternoon and you can see the problem. Never were we allowed to tell our customer that we could not get their Pizza out the longest we could tell them that they had to wait was 20 minutes and it better be done by then! We have given them multiple chances to improve because the pizza is actually quite good, but not to wait an hour to an hour and a half when nobody was in the store. And why were both people in the kitchen allowed to take break at the same time? I would definitely be contacting corporate I am not happy do better Casey's. I'd like to add two that I have been in there multiple times in the afternoon just to get a slice of pizza for my elderly sister and there's never food in the warmer and when I ask if pizza is coming out for the warmer they would tell me not in the next hour. When I worked there and Sonya Tharpe was manager you best be sure that the pizza in the warmer was fresh and there was plenty of it