The Pump House - Downing

Grill, Fish, Drinks

The Pump House

★ 4.4 / 5 (774 reviews)

At this restaurant, diners experience a mix of highs and lows. While many rave about the delicious food and inviting atmosphere, issues with service have also been noted, especially during busy times. Guests commonly highlight their enjoyment of signature dishes like the Friday fish fry and various apps, alongside consistently friendly staff. However, some have faced frustrating experiences, including communication challenges and order errors. Overall, the establishment holds potential as a great stop for a meal, particularly for casual dining, yet opportunities for improved service remain evident to enhance the overall guest experience.

Last update: 17.01.2026 from: erin

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★ 4.4 / 5 from 774 reviews

Was Anonym at The Pump House a mag?
great bartender! I'm not exactly sure what was different with the coleslaw I had with my fish, but I really liked it. I am also quite picky about coleslaw. also very picky about tarter sauce and loved it! my only concern was when I saw another bartender who touched her bare hands when I made drinks. it touched more than it was removed from the Tupperware container. that was quite disgusting, Covid times or not. that... View all feedback.

What Anonym dislikes about The Pump House:
Monday night was meant for singing and dining at this restaurant, but unfortunately it did not go as planned due to a personal issue. The staff seemed to struggle with the volume of customers, leading to a disappointing experience. Sarah did her best, but the personal issue affected her performance. It was clear that communication with the staff was sometimes challenging, creating an unpleasant atmosphere overall. View all feedback.

Elizabeth

02.11.2023

★ ★ ★ ★ ★

This was our first visit to this restaurant. Our server was excellent. The food was delicious and the ambiance was very pleasant. We will certainly return. Rating: Service 5/5, Atmosphere 5/5. Meal type: Dinner. Price range: $10-20 per person.

Jim

02.11.2023

★ ★ ★ ★ ★

We had dinner at this restaurant and the total cost per person was between $10 to $20. The food was excellent, I would rate it a 5 out of 5. The service was also great, I would give it a 5 out of 5. The atmosphere was average, I would rate it a 3 out of 5. I highly recommend trying the Tuesday Special Steak and Shrimp, it was delicious.

02.11.2023

★ ★ ★ ★ ★

Here for a delicious breakfast. Everyone was terrific Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

erin

25.02.2025

★ ★ ★ ★ ★

Great service friendly staff Service: 5 Atmosphere: 3

Jennifer

25.02.2025

★ ★ ★ ★ ★

Wheelchair accessibility: Yes they have a ramp at front door. Service: Dine in Meal type: Dinner Price per person: $10–20 Recommended dishes: Deep Fried Pickles Recommendation for vegetarians: Not sure Vegetarian offerings: Not sure Parking space: Plenty of parking Parking options: Free of charge parking lot

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