Reviews - Drinx

Coffee & Tea, Coffee, Drinks

Reviews summary

In the heart of Downey lies an intriguing coffee shop that evokes varied customer sentiments. While some patrons rave about the convenience, speedy drive-in service, and standout items like iced coffee and banana nut muffins, others recount disheartening experiences with unfriendly staff and subpar coffee quality. Complaints of unprofessional attitudes and management issues overshadow the café's charm, revealing a pressing need for improved customer care. As the establishment strives to balance its offerings, cultivating a more welcoming atmosphere could enhance its reputation as a beloved local spot.

Overall Total Score
4.5 out of 5
Outstanding | 497 reviews

Was Erick T at Drinx a mag?

Didn't think there was better iced coffee out there than McDonald's but boiiii did Valeria knock it out of the park!! Not to mention the warmed up banana nut muffin she recommended, she deserves a raise! Best little hole in the wall coffee shop in Downey! View all feedback.

What Jennifer Lopez dislikes about Drinx:

was there bad customer service they need better management. , this lady was mad because i was waiting to order she never greet me and she never said thanks for coming horrible experince she need to cool off before going to work and if she not happy to work she can stay home and relax …??? View all feedback.

Reviews from various users

Int Restaurants

Last update : 12.09.2023

4.4 ★ from 363 reviews
vaughn-3
12.09.2023

Excellent coffee, and staff were so kind. It brought be back to the coffee shacks in Oregon. The experience, and the coffee, are much better than your starbucks or coffee bean. All Now I look forward to getting coffee here when super charging my Tesla!

james-1198
12.09.2023

First time going here. The young lady was very helpful despite my indecision. Coffee is good and my wife appreciated the sugar free hazelnut and sugar free vanilla flavors.

ivette-7
12.09.2023

Omg omg I just happened to get off at this freeway exsit and my husband told me you have to try them . Tried the coffee mocha with a extra shot and seriously the best coffee I've had in a while . It's was the Perfect amount of sweet. Definitely give them a try . Fast and friendly service for sure we were in line for literally what felt like 5 min and bam coffee . Back on the freeway . Super tasty and good coffee if your tierd of McDonald's coffee just get in line here !

lloyd-141
12.09.2023

There are many unique ice cream flavors, cookies and other sweet treats to choose from. Among our favorite options is the ice cream sandwich that you can customize; choose the cookies and ice cream combination you want and it is assembled and handed to you. They are $6 but very large. There are traditional favorites like chocolate chip cookies or birthday cookies loaded with sprinkles. Be prepared for a major sugar rush!

esther-520
12.09.2023

This drive-thru has been a convenient stop for me for many years, and I truly prefer their coffee to any other, even those from more heavily marketed cafes. We often take a detour just to visit Drinx, and it's an experience we always look forward to.

Restaurantji

Last update : 11.09.2023

4.5 ★ from 134 reviews
nrussel-3
11.09.2023

I had a really disappointing experience at the restaurant today. The girl who served me was quite rude, and I’ve never seen her there before, so she might be new. The service was terrible, and the coffee she made didn't taste good at all. Overall, I would rate the food 2 out of 5.

oda-russel
11.09.2023

Terrible coffee and awful customer service. The staff member was more interested in her phone than helping customers. I ordered a cafe mocha, and it tasted like bitter, stale coffee that had been sitting out for too long. Overall, I would rate the food a 1 out of 5.

rschoen-bird4733
11.09.2023

I really love this place, but today I had a bit of an issue. I specifically ordered my oatmeal without raisins, but the girl taking my order was focused on her phone and didn’t seem to be paying attention. When I got back to my office and opened my oatmeal, it was packed with raisins. I was really disappointed!

steve-11
11.09.2023

My go to coffee spot. If you're in the area pass up the Starbucks and go here instead you won't be disappointed.Food: 5/5

klocko-yoshiko
11.09.2023

I called about a pending transaction because I paid cash and had no idea why there was a charge. Someone found and used me debit card. When I called to speak to a manager about it. She called me a b and hung up. ‍ she was there at the time of 10:20. I 've been in the customer service for 13 years and have never done this no matter how bitchy someone was being. Y 'all need to get the 15 year olds out the back, if they are capable of even answering a call right. Hope the actual owner reads this and teaches that some management skills I will be there later today to talk to the owner sis! Because no owner of a business would act like you did ‍

FAQ

The average review of this place is 4.5, which means that the Drinx is extremely well seen by its visitors.

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