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Contribute FeedbackBenihana's allure often collides with service shortcomings, as evidenced by recent guest feedback. While the chefs demonstrate engaging culinary skills, delays in seating and food preparation tarnish the experience. Reservations seem ineffective, prompting frustration among patrons who face long wait times and incorrect orders. Although some diners enjoyed the atmosphere and certain dishes, the lack of adequate handicap access and attentive staff raises concerns. For those seeking reliability alongside vibrant dining, it's essential to weigh the lively cooking entertainment against the potential for a frustrating evening. Overall, a visit to Benihana may be a gamble on service quality.
Visit last night. Our server was amazingly good. Food was delicious! I definitely recommend this place.
We had a great chef Kennone. It was awesome. The food was delicious. The drinks hit the spot. Our table was friendly.
Very nice experience, this Rose Sangria was good. Food is a bit overrated (in my opinion) but the experience was excellent. Our chef (KP) was amazing. He kept us laughing and made sure we had a great time!
Had a great experience at Benihana. Went for my birthday. Our cook was funny and entertaining. The food was delicious.
After my hair appointment, I decide to have a late lunch at Benihanas in Downey. I didn't want too much food...just enough to satisfy my pallet. I went with the shrimp and veggie tempura, the California rolls and my favorite drink the lemon drop martini. Everything was good including the service. I like to eat at the bar because the other patrons are friendly and interesting to talk to.
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