Subway - Dover

After being a customer for 13 years, I’m truly disappointed and will no longer be visiting the Subway on Rt 10. However, I will continue to support the wonderfu... read more After being a customer for 13 years, I’m truly disappointed and will no longer be visiting the Subway on Rt 10. However, I will continue to support the wonderful Indian couple at the Rt 8 location. The short white woman working at Rt 10 clearly needs to improve her customer service skills and learn how to treat her co-workers with respect.

The short blonde woman was extremely rude and basically told me this isn’t Burger King and I can’t have things my way. She bluntly said they don’t do it like th... read more The short blonde woman was extremely rude and basically told me this isn’t Burger King and I can’t have things my way. She bluntly said they don’t do it like that and got upset because I wanted the sauce on the bread and the veggies before the meat. It felt like she was angry just because I chose Subway for lunch. 10/10 would not recommend.

I went to pick up my subs, but they had already been thrown away! When I attempted to call the store, they kept disconnecting the call. This is completely unacc... read more I went to pick up my subs, but they had already been thrown away! When I attempted to call the store, they kept disconnecting the call. This is completely unacceptable!

As I was placing my order, I saw a Caucasian male customer walk into the store. The manager greeted him warmly, asking if he was there to pick up an order and w... read more As I was placing my order, I saw a Caucasian male customer walk into the store. The manager greeted him warmly, asking if he was there to pick up an order and wished him a good day. In that moment, I felt racially profiled for the first time in my life, which was quite unsettling. I don’t typically write reviews, but I felt the need to share my experience to warn others about this Subway location. The manager's service was unacceptable, and she displayed a clear lack of respect toward customers.

The manager had a bit of an attitude, but the staff were much more friendly! read more The manager had a bit of an attitude, but the staff were much more friendly!