Kfc - Dover
Kfc
Description
KFC delivers a mixed bag of experiences, with many diners frustrated by frequent shortages of signature items like chicken and biscuits. Customer service complaints about rudeness, particularly in the drive-through, have left a sour taste for some patrons. However, there are bright spots, such as delicious menu items like the Chicken Sandwich and the Nashville chicken, which have received praise for their flavor and freshness. Overall, while KFC may boast excellent location and quick service, consistency in product availability and improved customer interactions are essential for an optimal dining experience.
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Chicken is fair but sides are nasty. KFC does know that Boxed Mashed potatoes need milk and butter and a dash of salt, in order to be delish. Now I know the mc&chese is the same nasty cause if KFC wont put 3 main ingredients in, the sides are lacking the same flavors. Also stop calling that brown stuff gravy. Want good sides go to popeyes! KFC needs help.
Food looks disgusting...order a Famous Bowl without the chicken. Asked if they could substitute the cookie for a biscuit...was rudely told No. This is the first KFC that ever said No. The Famous bowl was filled with water from the corn. We asked for a refund...we told her that we started drinking the soda...she said...doesn't matter give it back. Ok cook...no problem...they took the soda, opened it, poured back into the soda machine. I was horrified! No precaution for Covid at all.
The restaurant has an excellent location and serves delicious food with quick service. However, I deducted one star because most of the customers were constantly on their phones.
Went to kfc to order 8 pcs chicken and the lady said they don't have chicken for family meal.. what is Kentucky fry chicken if you don't have chicken why are you even operating. Last time I came they didn't have biscuits. Why are you open to the public if you cant sell your signature meal chicken...
