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Contribute FeedbackThe restaurant offers outstanding food and a pleasant atmosphere, although some negative incidents were reported. While service may vary, the quality of the dishes, especially the fish and mussels, received high praise. Despite some mishaps with rushed service and missed dessert orders, the overall experience was positive. Guests enjoyed delicious meals and professional service, with one customer particularly impressed by the staff accommodating their request for a favorite dish. The restaurant welcomes guests warmly, offers live music, and is dog-friendly, creating a great dining experience for visitors. Overall, the restaurant received mixed feedback but remains a popular choice for many diners.
We were only able to secure a reservation for a late seating at this popular restaurant, and upon arrival, we had to wait a little bit as the bar area was packed and there was no designated standing area. Once we were seated, we had a wonderful evening, savoring delicious food in a pleasant ambiance. The service was friendly, but a bit slow at times – we had to inquire about our drinks on a few occasions. Overall, we would still recommend this restaurant.
Perfect for lunch. Warm sunny day, retractable roof was open and it was a lovely ambience in the dining area. Food was very tasty. I had a wrap and I couldn't believe the abundance of chicken in it. They certainly weren't tight with the filling. Had a lovely hour or so in there. Staff were attentive without being pestering, which I think is important. Very enjoyable.
First time to this restaurant would highly recommend for special occasion meal. Service and food quality excellent above all great atmosphere. When in Deal will return.
We walked in sat at the bar area, no one was around, we thought it might be closed. We investigated further yes they were open but staff were not attentive or very welcoming, more of an intrusion, this should have set alarm bells ringing! We were seated next to a full table of around 20 yet the whole place was empty?! No Kent gin but hey! Scotch egg was good, couldn 't have the prawns because they were marinated with chorizo ?! so had the prawn cocktail, disappointing, no flavour to the sauce very few prawns. Burger was OK but chips soggy the plaice was disgusting, swimming in oil so overcooked for such a delicate fish. The potatoes which were advertised as crispy were a soggy mess, absolutely foul. We were asked how everything was I pointed out the potatoes, the waitress agreed asked if I 'd like an alternative, just some boiled new potatoes, no problem. What arrived was old new potatoes they were microwaved, equally horrible. Staff didn 't know how to deal with a genuine complaint they didn 't offer anything, needless to say we did not pay the ridiculous service charge . Would not return.
An excellent meal served by well trained cheerful staff. We were there on Sunday evening so a roast was one of the options, and it really was the most delicious I have eaten for a long time here is a chef who takes trouble with flavors and really knows what they’re doing. Highly recommended.
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