Cold Stone Creamery - Dothan

I was really disappointed during my visit on Saturday when there was only one staff member working the floor. It was frustrating when the older woman refused to let my daughter taste the ice cream and wouldn’t offer her two flavors in a cup unless we bought a medium size, which would have been way too much for a little girl. I’ve never been to a Cold Stone where ordering ice cream felt so complicated. Additionally, they charge an extra $1.50 for certain flavors, which seemed unreasonable to me. Overall, I’d rate the customer service as zero stars.

I can't believe one egg for my son cost $15! While it was delicious and we had a great time, I'm not sure if it was worth the price.

The elderly lady who works here is quite rude! The only positives were that the building and the bathroom were clean. The dessert was excessively sweet and sugary. I was charged $5.98 for a small bowl with no toppings or extras, which I find to be too expensive. I won't be returning.

Came on vaterday. the older lady who works must have had a bad day. she wants geduld. she rolled her eyes all that came in. we heard them say she was tired and ready to go home more than once. she was rude to us and all who came in.

$65 plus tip for ice cream but couldn’t trouble the lazy manager for a couple of cups of water and was told I had to purchase the bottled water or get it elsewhere.The staff at Cheeburger Cheeburger was much more willing, so I’ll be purchasing my ice cream there next time.