Subway - Dortmund

I think I'm good, but it's just like any other subway. : read more I think I'm good, but it's just like any other subway. :

Super shop, very nice operation and there's always something to laugh: Keep it up! Greetings go out to Jenny : read more Super shop, very nice operation and there's always something to laugh: Keep it up! Greetings go out to Jenny :

Up to Subway standarts. friendly staff (sadly a lot of changes) Nothing bad to report. I have been here a lot of times over the last two years. read more Up to Subway standarts. friendly staff (sadly a lot of changes) Nothing bad to report. I have been here a lot of times over the last two years.

Three cookies were missing, the sandwiches had the wrong topping, and the packaging was completely soaked, even though the delivery only took 15 minutes. read more Three cookies were missing, the sandwiches had the wrong topping, and the packaging was completely soaked, even though the delivery only took 15 minutes.

Beware if you're vegan or have allergies! Unfortunately, I had a bad experience last night. I asked for the vegan cheese, and the employee offered me two option... read more Beware if you're vegan or have allergies! Unfortunately, I had a bad experience last night. I asked for the vegan cheese, and the employee offered me two options, both of which he claimed were vegan. He said the difference was that one was lactose-free. I explained that vegan is always lactose-free, but lactose-free doesn't automatically mean vegan. Despite a lengthy discussion, he insisted they were both vegan. I then chose the one he hadn't mentioned being lactose-free, because I suspected he'd made a mistake and the lactose-free cheese was simply made with lactose-free milk. For the vegetables, another employee came, and I asked him again if both cheeses were really vegan, as it seemed odd to me. He wasn't sure at first. Only after further discussion did he tell me that the cheese already on my sub was just regular Gouda, and only the lactose-free one was vegan. I then asked my friends behind me in line if anyone would take the partially used sub so it wouldn't have to be thrown away, and one of them agreed. They made me a new one, and I sat down in the back of the restaurant. When the person who wanted the original sub came over, he said they'd thrown it away anyway. I think employees in a restaurant like that should know what they're selling and, above all, not so confidently make false claims. Especially for someone with allergies (I'm also allergic to milk protein , something like this can be very dangerous. Please make sure this doesn't happen in the future. For me, it was just annoying because I asked so many questions (which I was really embarrassed about! , but for someone with allergies who blindly trusts the staff's statements, something like this could be life-threatening in the worst-case scenario.