Churromania International Mall - Doral

I felt I wans't treated with respect and symphaty i waited like 5 minutes because wasn't nobody in the register there was like 5 peoples behind me when she came she told me i can't sell you because you don't have a mask put on she didn't even offer me onewith a rude tone and gesture she looks at me like she didn't care my 2 year son was asking me for churros.this was on jan 5 at4:30 pm.Maybe she has the right to ask me to wear mask but at least offer one to your customer that don't have one in the momentbecause thanks to this clients that come from anywhere to buy you churro.it didn't feel right to me.there are other ways totreat your customers.

Best churros in miami. I've been going to Churromania for years, every time I get something, I forget how delicious they are. The staff is super friendly and they make them fresh for you. I recommend this churro place when you're in the mall.

I felt I didn't deal with respect and symphony, I waited like 5 minutes because nobody was in the register, there was like 5 people behind me when she came that she told me I can't sell you because you didn't put up a mask, she didn't even offer me one with an rude tone and gesture that she looks at me as if she didn't care that my 2 years son asked me for Chur. That was on the toilet at 4:30. Maybe she has the right to ask me to wear mask, but at least offer a customer who does not have one at the moment because thanks to these customers who come from everywhere to buy you churro. It didn't feel right. there are other ways to treat your customers.

We've been trying to get an invoice for an event that we were having, however have spoken to Michelle (she said she's a manager not sure if that's true) from the International Mall Churromania and she is as arrogant as they come! We can not seem to get a written quote, we ask for a manager, but to no avail. She informed us that she would get the district manager to respond to the inquiry. In this day and age, that's how business' close. Lack of customer service, and arrogance! Your churros are great but your customer service is horrific! Not sure if I would refer Churromania to any other corporations or personal friends when doing events!

Very good by all means if you want good Venezuelan genuine Churros! The position of this joint in the mall is strategic, although awkward when it comes to getting in line waiting in these times of Covid. Service is a hit or miss. Any business in Miami depends on employees with self initiative, and that is a very hard thing to find in this city. Service is slow, but is due to the way they make each order which is good. The wait can seem to feel like watching syrup from Vermont during winter. Even if is just once! It?s a must try.?