Kfc - Doncaster
Kfc
Description
At the local KFC, diners are met with a blend of disappointment and confusion. Long wait times, slow service, and miscommunication plague this location, leading to dissatisfaction among families and solo diners alike. While some meals arrive warm and tasty, the lack of cleanliness and customer service often overshadows the experience. Staff interactions vary from indifferent to dismissive, causing frustration when orders are incomplete or explanations are inadequate. With competition nearby, many patrons are reconsidering their loyalty to KFC, highlighting the urgent need for management to improve training and service quality.
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Absolutely atrocious service. Most items unavailable. Food dry and tasteless. Staff inexperienced but apologetic. Won’t be visiting again. Very sad.
Not sure if the staff rhink 'Please and Thank you are swear words or a foreign language, but I never heard them used. Food very dry. Evolution has provides me with thousands of sensory receptors in my mouth, which allow me to distinguish tastes. They also allow me to tell if something is hot or cold. If I say my food is cold (while I am still at the counter), I really don 't expect the staff to argue with me.
I ordered the banquet for one at the drive through in Thorne Doncaster ..when I arrived at the window to collect my order I witnessed one of the staff a young dark haired lady unboxing a previous order obviously not collected . She looked across at me nervously as she put it back on the shelves in the food prep area then she came over with my order I arrived home to find in my order all the chicken was completely dried out and not edible due to not wanting the drive back I feed the whole lot to the bin a complete waste of £8.99 and my dinner . I will definitely not be going again .I think the management need to be looking at there cctv and maybe this store as I’m finding wouldn’t have such bad reviews /complaints
This restaurant experience was truly awful. We waited for over half an hour and received the wrong order. The staff were incredibly rude and unhelpful. When the food finally arrived, it was cold and there was no apology given. I do not plan on returning anytime soon and would rather drive an extra 15 miles to a different KFC. This establishment should be closed down immediately.
Do not go to this establishment please, they’re are absolutely dreadful. I love kfc but this is absolutely shocking food quality appalling all soggy and undercooked. As well as the gormless staff that can’t tell the difference between regular and large. Awful waiting times. It’s terrible. Do not go here!!!!
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QR-Code for the menu

