Kfc - Des Moines

Could the upper management of this KFC please hire more capable staff for this location? The current team is rude, slow, and clearly indifferent to customers. I... read more Could the upper management of this KFC please hire more capable staff for this location? The current team is rude, slow, and clearly indifferent to customers. I placed a mobile order, but the lobby was locked. I've been stuck in the drive-thru for 30 minutes while my order sits inside.

I didn’t get any dipping sauce for my wings, no butter for my biscuit, and no ketchup. Seriously, you had one simple task! read more I didn’t get any dipping sauce for my wings, no butter for my biscuit, and no ketchup. Seriously, you had one simple task!

I visited the drive-thru and, unfortunately, they got my order wrong for the fifth time in six months. I can't recommend this location because of their poor ser... read more I visited the drive-thru and, unfortunately, they got my order wrong for the fifth time in six months. I can't recommend this location because of their poor service and the rude behavior of the staff when errors occur.

I ordered a 3-piece chicken tender meal but ended up with a 4-piece chicken dinner instead. The service has noticeably declined over the past couple of months,... read more I ordered a 3-piece chicken tender meal but ended up with a 4-piece chicken dinner instead. The service has noticeably declined over the past couple of months, and to top it all off, the chicken was cold.

I had a really disappointing experience at this restaurant in Des Moines. The service was subpar, and the staff was quite rude. They forgot some items from our... read more I had a really disappointing experience at this restaurant in Des Moines. The service was subpar, and the staff was quite rude. They forgot some items from our order and treated my wife disrespectfully. I won’t be coming back to this chain again.