Kfc - Des Moines

#17 - Fast Food - Des Moines, Chicken, Chicken Wings
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
2.2 / 5 (153 reviews)

Description

**KFC's Des Moines Location under Fire for Poor Service and Quality**

The KFC in Des Moines is facing considerable criticism from patrons, who report a decline in service quality and food preparation. Customers describe management as unresponsive and staff as rude, with issues ranging from locked lobbies to incorrect orders. Complaints indicate that recent menu expansions may be compromising the quality of classic items, resulting in cold meals and mixed-up orders. Such experiences are leading to frustration and disappointment, with many declaring they will not return, calling into question the overall management and operational standards at this once-trusted fried chicken establishment.

Last update: 24.05.2026 from: D

Feedback

★ 2.2 / 5 from 153 reviews
pdibbert-student74
01.01.2023

If they included all the food we ordered, it would be greatly appreciated.

pdibbert-student74
01.01.2023

I had the spicy chicken sandwich accompanied by a side of fries, and I really enjoyed it. However, I found it a bit overpriced, as it cost me $8.32.

pdibbert-student74
01.01.2023

I kindly ask the upper management of this KFC to appoint new, capable management for this location. The current staff is rude, slow, and seems indifferent to customer needs. After placing a mobile order, I found the lobby locked and had to wait 30 minutes in my car while my order remained inside.

d-h-cat7414
01.02.2024

I ordered a 3-piece chicken tender meal but ended up with a 4-piece chicken dinner instead. The service has noticeably declined over the past couple of months, and to top it all off, the chicken was cold.

tyson-ruth
01.02.2024

I had a really disappointing experience at this restaurant in Des Moines. The service was subpar, and the staff was quite rude. They forgot some items from our order and treated my wife disrespectfully. I won’t be coming back to this chain again.

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant also takes the common credit cards.

More information

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