Kfc - Des Moines
Kfc
Description
**KFC's Des Moines Location under Fire for Poor Service and Quality**
The KFC in Des Moines is facing considerable criticism from patrons, who report a decline in service quality and food preparation. Customers describe management as unresponsive and staff as rude, with issues ranging from locked lobbies to incorrect orders. Complaints indicate that recent menu expansions may be compromising the quality of classic items, resulting in cold meals and mixed-up orders. Such experiences are leading to frustration and disappointment, with many declaring they will not return, calling into question the overall management and operational standards at this once-trusted fried chicken establishment.
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Feedback
Could the upper management of this KFC please hire more capable staff for this location? The current team is rude, slow, and clearly indifferent to customers. I placed a mobile order, but the lobby was locked. I've been stuck in the drive-thru for 30 minutes while my order sits inside.
I didn’t get any dipping sauce for my wings, no butter for my biscuit, and no ketchup. Seriously, you had one simple task!
I visited the drive-thru and, unfortunately, they got my order wrong for the fifth time in six months. I can't recommend this location because of their poor service and the rude behavior of the staff when errors occur.
I ordered a 3-piece chicken tender meal but ended up with a 4-piece chicken dinner instead. The service has noticeably declined over the past couple of months, and to top it all off, the chicken was cold.
Menu PDF
FAQ
More information
QR-Code for the menu
