Dunkin' - Des Moines

The gentlemen here asked how our day was and we last min asked if we could buy a chocolate sprinkle donut for our 4 year old and he just gave us one! Great experience. Also my wife got the cake batter latte, holy s it’s good!

I was an hour in this trip. not even an exaggeration. 1 hour. for coffee. I was four in the line when I came here, absolutely ridiculous. hide faster, smarter, more powerful people please.

Excruciating slow trip thru service. I have reason to assume that these two female workers are high on drug. I had to repeat my order several times and they always asked what I wanted. 10:10 If I could give him the zero stars, I would. how do people think that it's okay to offer this kind of service and get away with it?

Bert was so helpful! I tried something new and he was so good about making sure I liked it before I left. Good attitude and seemed very friendly! Will be back!

I came in the morning was waiting in the speaker for 5 minutes order what I wanted they don't have it other another thing they don't have it then I order something else which I was fine with it come down the window they charge me right away, me waiting there for 12 mins for a medium latte guy come to the window and ask me sorry what was your order I'm like what is not ready! He's like no left and another girl come try to charge me again and At that point I'm like mad cause it's been 25 mins for a latte I left didn't got a refund or anything