Tim Hortons - Feedback

#25 - Fast Food - Derby, Coffee, Tea

Reviews

Overall Total Score
3.1 out of 5
Good | 1096 reviews

Was User at Tim Hortons a mag?
Today the service was a little slower should get a donut for .50, but the employee didn't know how to check me right. I was also surprised how dirty the glass was at the pick-up counter. View all feedback.

What User dislikes about Tim Hortons:
The coffee is just average, and the service is consistently disappointing. However, the muffins and donuts are truly delicious. Unfortunately, there have been issues with receiving the correct items. Given the price I pay, I expect better service. I've experienced better service at other places where employees earn less. I'm grateful for the 3-star rating. View all feedback.

Outside Images

Tim Hortons Outside Tim Hortons Outside Tim Hortons Outside Tim Hortons Outside

Reviews from various websites

Google

Last update : 01.11.2023

4.0 ★ from 32 reviews
beth-twist
Beth 01.11.2023 - 22:07

The staff at this restaurant is always friendly and diligent, despite often being understaffed. They go above and beyond with their service and truly shine. Keep up the great work! I had a pleasant dining experience here. Rating: Food: 4 Service: 5 Atmosphere: 5 Price per person: $1-10 Meal type: Lunch

lisa-lagattuta-1
Lisa 01.11.2023 - 22:07

This breakfast takeout restaurant offers meals for $10–20 per person. The food, service, and atmosphere all received a rating of 4 out of 5. Recommended dish: Bagel.

nadine-kasprzak
Nadine 01.11.2023 - 22:07

Ice caps are my go to. Plus they are the only place in my area that serves crueller donuts which are absolutely delicious! Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

randy-gleason-1
Randy 01.11.2023 - 22:07

Triple triple pleaee Food: 5 Service: 5 Atmosphere: 5

nicole-rogers-1
Nicole 01.11.2023 - 22:07

Tim Hortons in Derby ny is the worst Tim Hortons ever. The service sucks I waited at the drive thru window for over 10 mins just for a large ice lemonade . I would really like to know who is managing that Tim Hortons cause they are doing a terrible Job Service: Take out Meal type: Other Price per person: $1–10 Food: 2 Service: 1 Atmosphere: 2

Tim Hortons remains a beloved staple for coffee lovers and breakfast seekers alike. Customers often enjoy a cozy atmosphere complemented by friendly, albeit sometimes hasty, service. While some reviews highlight inconsistencies in order accuracy and beverage quality, with incidents of incorrect drinks and lackluster cold brews, many patrons appreciate the welcoming vibe and delicious bagels. The charm of Tim Hortons lies in its familiarity, offering a reliable escape amid the daily grind. With a nurturing spirit and a touch of wit from the staff, this quintessential Canadian coffee haven garners a solid four out of five stars.

Menu

Last update : 01.07.2022

1.6 ★ from 11 reviews

Terrible. make them fall and avoid them simply. cold coffee, has not added the sugar, and they use the coffee bags again several times. tried like dirty toilet water and the kicker? it wasn't busy! I was just there.

Whoever was working drive-thru at this Tim Horton's on 1/5/22 at around 2:30pm seriously cannot tell the difference between coffee and tea. They went through 4 beverages with us and not one was right. The young man with glasses also had the audacity to ask us how we can tell the difference between coffee and tea. Seriously dude? Just smell them.

Just bought a small hot chocolate which costs $1.99 a medium hot chocolate which is 2.49. They charged me $7.49. And if that wasn't bad enough, there was no milk whatsoever in the drinks. It was water with a small amount of chocolate. NASTY! I told the cashier that it was not the right price he said we don't know what the prices are. DO NOT ORDER HOT CHOCOLATE AT THE DERBY, NY TIM HORTONS!

Treated myself to a cold brew coffee this morning. Not sure what they put in my cup but it certainly wasn't cold brew coffee. It tasted like they put old coffee in my cup that had been sitting out for hours. It was bitter and nasty tasting I had to toss it.

Ordered a Cafe mocha and it was like water. It's alway a 50/50 chanch they make them right at any location. ? Apple fritter was good.

Restaurantji

Last update : 19.05.2024

2.7 ★ from 123 reviews
bella-p-elephant4
Bella 19.05.2024 - 10:18

Worst Experience ever. Nobody was wearing any gloves, people were sticking their fingers inside the cups and then making drinks with the same cups. Some guy sneezed with a cup in his hand barely covered his mouth and didn’t wash his hands and proceeded to make another customers drink. Nobody was friendly, everyone seemed dead or drained/exhausted. Go somewhere else.

audrie-t
Audrie 19.05.2024 - 10:18

All the staff were very rude, nobody was wearing gloves, very unsanitary, got almost everybody in line orders wrong?

michael-gusek
michael 19.05.2024 - 10:18

It's Tim Hortons. Great Coffee and good selection of bakery products with sandwiches available for sit down or take out.

zack-schneider-farme
Zack 19.05.2024 - 10:18

A Cozy Stop with a Warm SmileNestled in the heart of our daily routine lies the familiar and comforting presence of Tim Hortons. It 's the quintessential Canadian coffee stop where the aroma of brewed coffee blends with the sweet whispers of doughnuts and pastries.Walking into Tim Hortons, you 're greeted with a variety of choices, though the roulette of a functioning espresso machine adds a dash of suspense to your visit. Whether you 're here for a classic cup o ' joe or the thrill of an espresso gamble, there 's something endearingly consistent about this place.The staff, with their friendly faces, serve up more than just coffee and snacks. There 's a special blend of sarcasm with their Good morning that suggests they 've had their share of caffeine-deprived customers before the sun 's up. You might catch a glimpse of their longing for the comfort of their beds, but their service never falters, delivering each order with efficiency and a side of dry wit.The ambiance is nothing short of Tim Hortons ' charm. It 's where warmth is served in a cup, and smiles are genuine, if a bit sleep-deprived. While it 's clear that this isn 't the dream gig for many of the staff, their professionalism and the quality of the products they serve ensure a pleasant experience.So here 's to Tim Hortons, a reliable old friend on our daily journey. It 's where you find a bit of solace in a busy world, with a steaming cup that holds the promise of a good day ahead. Solid four out of five stars for delivering that dependable comfort time and time again.

cathy-s-doctor27
Cathy 19.05.2024 - 10:18

Food sat on counter getting cold while they took an age to get my coffee, the tables were dirty and the bins overflowing, will not be eating here again.

Restaurantguru
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