Reviews

Overall Total Score
4.2 out of 5
Impressive | 1967 reviews

What User likes about New Golden House:
always eat well cooked and quickly collect. when they become regular, they will go the extra mile to their preferences even if they forget to put them at the order. an example: last night we forgot not to mention any wobbles and chili flakes on our plate, as I arrived there to gather, they already knew my preference of previous orders and that made me feel very happy: . she will visit every week again and again! View all feedback. What Robert Popa Emil doesn't like about New Golden House:
Always order from here, but this time it wasnt very warm and i had to microwave all of it.. chips were beyond saving.. not impressed, hopefully next time it will be back to normal.. View all feedback.

Reviews from various websites

Gastroranking-it
2.2 ★ from 50 reviews
Blake
16.10.2024 - 09:55

Best Chinese I've had, food was hot and delivered quickly. called up to ask for adjustments and they happily made them definitely going again

Sam
16.10.2024 - 09:55

Restaurant cancelled my order Edit: Excuse is wholly disappointing, much like the service, or lack thereof. The option should not be presented to the customer w...

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Holly
16.10.2024 - 09:55

Lovely food and Chinese but not great on delivery time. Came 45 mins before ‘Just Eat’ estimated and didn’t tell me it was on its way until have it had been arr...

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Sophie
16.10.2024 - 09:55

We fill in the comments section every time we order but they didnt read it and we couldn’t eat the food due to having prawns in the food and being allergic, jus...

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Susan
16.10.2024 - 09:55

I stopped going into this establishment when I saw a very large fish on display that was housed in a very small tank. So small it couldn't turn around.. I now h...

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Nestled in Derby, this Chinese restaurant has garnered a blend of appreciation and critique. While many patrons praise its delicious food and prompt service, particularly enjoying dishes like crispy duck and hearty portions, others express disappointment over inconsistencies in quality and service. Issues such as unfulfilled special requests and allergy warnings have surfaced, leading to frustration among diners. Despite these challenges, loyal customers appreciate the restaurant's commitment to familiar preferences and overall satisfaction. In summary, this restaurant continues to hold a special place for many, balancing delightful culinary experiences with room for improvement in customer service.

Tripadvisor
2.6 ★ from 10 reviews
STUGDERBY
08.11.2023 - 15:11

I have visited this Chinese restaurant several times and have always enjoyed their high-quality food. We typically pre-order and it consistently arrives on time...

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paulvB8630ZU
08.11.2023 - 15:11

I attempted to order a set meal over the phone and explained that I cannot eat rice, so I asked for noodles instead. I was told that they do not make alteration...

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585gabriellew
08.11.2023 - 15:11

Ordered from here a few times and never had a problem with the food, however on this occasion we ordered a 1.5l bottle of coke and received a 550ml one, to whic...

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oxen44
08.11.2023 - 15:11

Ordered spare ribs (plural) and got 'a ' spare rib...black pepper sauce was colour of tar and tasted the same... I 'm local and tried it when my my local Chines...

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mumoftwoderby17
08.11.2023 - 15:11

I've heard mixed reviews from a lot of people but this Chinese is my favourite in Derby the food is delicious always delivered within the time given and if any...

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Menu
5.0 ★ from 4 reviews

Always eat well cooked and quickly collect. when they become regular, they will go the extra mile to their preferences even if they forget to put them at the or...

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Eating is very good for a takeaway the staff is very friendly and helpful good value for money

This place has delivered well before specified. Hot food. fresh food. and that tasty I could have eaten until I was sick! not 1 complain of me or three of my ch...

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Best Chinese food I ever had, and it is consistently good.

Facebook
5.0 ★ from 3 reviews
Google
3.8 ★ from 107 reviews
Restaurantguru
3.8 ★ from 87 reviews
Gastroranking-uk
3.1 ★ from 109 reviews
Int Restaurants
4.3 ★ from 1741 reviews

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