Birds On Albert St - Derby

We go very ofton.Staff Very Good Service is Tops. On my sausage Cob this morning I found a small black hair. Otherwise its great value. Wont stop me returning to Birds.

The pork pies this Xmas have gone drastically down -hill. the quality of the larger more expensive pies just isn't there,no seasoning in the meat,crust extremely dry,inedible in fact. when you buy something for £10 you expect it to be a good quality product .BIRDS you have let yourselfs down this year and we have PAID for it. not good !!

Birds bakery always serves freshly made food and the coffee is good too! Then of course you can shop for cream cakes , pastries,pies,pasties,bread, rolls ,cooked meats and sausages, all of which are delicious!

We saw that the filled rolls being served to table looked lovely so decided to try the cafe out. Firstly the tables vacated were left for ages before being cleaned and cleaned. However, the main issue is I waited at the cafe counter waiting to order. There was no one in front of me or behind. I waited and waited while three female staff members buzzed around me. No eye contact, no acknowledgement, no engagement at all! A man came to the counter and asked for a knife and was given one… even then, no one acknowledged me. We waited and waited…. My husband even noticed from the table and in the end we literally just left the cafe. I couldn’t believe it. I’ve never experienced anything like it. This was Tuesday 7th November around 1.45pm ish. We won’t ever return and will not recommend. In fact quite the opposite.

Easy to order and pay items brought to the table. Staff friendly and helpful.