Hillview - Depew
Hillview
Description
Hillview Restaurant in Depew, NY, is a cozy American eatery with a commendable rating of 3.9 stars. Guests are encouraged to experience the inviting atmosphere and delightful menu, available daily from 6:30 AM to 8:30 PM. Whether enjoying an intimate meal for two or celebrating a special occasion with a larger group, be sure to call ahead at (716) 684-6870 to reserve your table. Patrons particularly rave about the exceptional coffee served here. For those seeking similar culinary experiences, nearby options include Zorba's Texas Hots Inc and PJ COOLS Ice Cream Shoppe. If you've dined at Hillview before, we would love to hear your thoughts—please leave a review!.
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We had a fantastic dinner at Hillview. Our waitress was exceptionally kind and considerate, even taking the time to ask if we wanted to close the shade to avoid the sun in our eyes. I ordered the pork chops, which were a bit dry, and I wish they served applesauce with it; however, everything else was delicious! One of my guests had the fried chicken, which was served hot, crispy, and full of flavor. The sides were perfectly cooked—neither undercooked nor overcooked—and the beans and broccoli retained their crispness. The mashed potatoes were also great. Overall, it’s a lovely place to dine. I previously visited Gardenview, which is related to this restaurant, but their menus are completely different. We’ll definitely return to both. It’s wonderful to have a local restaurant like this, especially when many others are struggling. My only complaint would be that the booths need some attention. Both of us found that we sank uncomfortably into our seats, which were worn and had multiple taped-over spots, making the experience less enjoyable. On a positive note, I had the 'white strawberry cake' for dessert, which was beautifully plated with fresh cream and absolutely delicious! We will certainly be back.
I have been coming to Hillview since I was a child, but it’s definitely not what it used to be. The food was average and the service was disappointing. The waitresses were so engaged in loud conversations that they couldn't even refill our coffee or bring us our check, and we weren't the only ones experiencing this. The restaurant was nearly empty, and now I understand why. I won’t be returning.
The food was great, especially the chicken finger sub! So why the low rating? The woman at the register was quite rude and disengaged. She didn't display any basic courtesy, like saying please or thank you. Before I paid, she just held her hand out without even telling me the total, leaving me confused about what she wanted. It's unfortunate because this place used to have a completely different atmosphere.
My girlfriend ordered French toast and poured maple syrup on it. After taking a few bites, she noticed flies in the syrup and had to rush to the bathroom to vomit. We spoke to the waitress, who was clearly upset by what she saw. I couldn’t finish my meal, and we left. They only removed the French toast from our bill, and there was no apology from the owner. Our total was $17. Beware of this dirty place. Please share my experience.
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