KFC - Denver

American, North American, Delivery Services
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KFC

KFC
3.1 / 5 (873 reviews)

Description

**KFC Experience: A Mixed Bag of Service and Quality**

KFC's reputation for fried chicken is showcased at their Tower location, yet customer experiences are varied. While some patrons praise the friendly staff and prompt service, others raise serious concerns about hygiene and food quality. Reports of unkempt staff, confrontational interactions, and stale chicken diminish the restaurant's appeal. Complaints about soggy breading and missing menu items further highlight consistency issues. Nevertheless, there are positive experiences as well, with some guests enjoying fresh, delicious meals in a clean environment. Potential visitors might proceed with caution while hoping for an improved dining experience.

Last update: 20.04.2026 from: Dominik

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★ 3.1 / 5 from 873 reviews
dominik43-1
09.06.2025

I wish that I had read these reviews before I got takeout from KFC at 4880 Tower! Bought a 3-piece combo meal. When I sat down at home for my original meal I discovered 1 drumstick, and 2 thighs all extremely small! The worst issue is that it was notfreshly cooked, but was warmed over from the day before!! I know the difference between old and freshly cooked chicken!! I amappalled!! Full charge $10) for old chicken. I won 't be back to this store, ever!

da-nuong
09.06.2025

DONT EVER GO HERE!!!! THE BLACK LADY IS MEAN AND UGLY!!!! SHE THREW MY CREDIT CARD ON ME WHEN ALL I ASKED WAS WHY IS IT 8 SOMETHING WHEN THE COMBO $6.99 I WAS READY TO CALL THE COPS!!!!

hrunolfsson-5
09.06.2025

Friendly staff!!! I was greeted as soon as I entered. Service was quick and the food was fine. Hot and fresh. KFC needs to work on the quality control and saying that the food hit the spot. I?ve been to KFCs in the past and they didn?t have chicken. Iwould go back to this location if nothing more than the staff was great.

ophelia-nikolaus
09.06.2025

Came here when another location was closed in the middle of the day. The lobby was clean, bright and inviting. The drink station needed attention but they had sweet lightning mtn dew so its good. The employees were happy to be there and polite andprofessional. Great service. The food was fresh and tasty. So good. The kitchen was very clean too, not what I'm used too when Igo into a kfc. I'll come back in the future.

david-enlow
16.12.2023

The food was fairly disappointing. We ordered extra crispy chicken, but after only a five-minute drive back to the hotel, the breading had turned very soggy and was falling off the chicken. I don't think this was simply due to being in the bucket. Additionally, they were out of biscuits by 8 PM, and half of our larger sides came in small containers. Overall, it seemed like the chicken had been sitting out for some time before being served, which likely caused the sogginess.

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