Panda Express - Denton

I only had half of the food selections that they normally have and what they did have was pretty beat up, dried out and crusty. At least the young lady helping me was very nice.

I've been to this location twice. The first time it was ok. Today? Horrendous. Just incredible. I ended up in a conversation with the table behind me about just how EXTREMELY rude every single person behind the counter is. Most particularly the woman at the cash register. This was at approx. 1:25pm on 7 21 2022. It is totally unbelievable. Short staffing is one thing, but complete rudeness, not to mention being more stingy about condiments than I've ever seen is another. For instance, soy sauce. Feeling like you have to go up and grovel for it and you owe them something for giving you a fortune cookie is totally amazing. I'll never return.

Well, I went in for a bowl but decided to try something new. The server said the pepper steak was his favorite so I said great ill try that and I did......? I rinsed the meat and fed it to my dogs. Bad texture, kinda gummy. They cooked it like med rare. Also, the chow mein looks moist but i think thats more to do w the oil. It was a bit dry too. Anyway 2 stars for the part I did like...the sweet fire chicken. Now Go get your grub on..or NOT

Terrible service...went with my roommate to grab lunch and not only was it not busy but I was told that my friend got the last order of black pepper steak and they were also out of super greens. Was told in the drive thru it would be a 10 minute wait and upon getting to the window to pay the wait time ballooned to 20 minutes. I work in the food industry and not a fast food place but there is no way it should take 20 minutes to prepare any item on your menu

I have no idea how this place does business. The service is beyond awful for several reasons. First off for dine in: The food here is subpar. I used to eat at a different location before I moved to Denton at it was excellent. This location is awful. They are SLOW first off. I mean really slow. Doesn't matter if you go in or pick up at the drive thru it's a long wait. The food is just not that good. If you want Chinese there are many more better options than this Panda. As for pick up drive thru. I have been here SEVEN times and have never been able to complete an order for a customer. Panda either doesn't have it ready or they lose the order. I no longer will do any sort of business at this location and they are so bad I won't give and Panda Express my business. Tonight was the last chance. I went inside to pick up a to go order that had been paid for. They couldn't find it. Yet strangely they knew the name it was for. I went in and gave them just a first name. They guy couldn't find it. Then he said ok you ware picking and order for... and he knew both first AND LAST name. I never gave a last name. Was told they didn't have an order. That's absolutely garbage. Horrible experience. So yes I will never go here. Want good Chinese? Go to Hot Spots Eat Fresh down the road. They do not lose orders and have way better food.