Buffet King - Denton

Google and burger king app said running gear thru is open until midnight. I order over the app by 10:39 pm for memory collection just to be rudely told by a rep... read more Google and burger king app said running gear thru is open until midnight. I order over the app by 10:39 pm for memory collection just to be rudely told by a rep, the load is closed by 11pm and their never got my online order. not sure if this filiale is short personal in the evening, but it was very obvious that she did not want to edit the app order and would have appreciated it as it was sent during the opening times of the filiale.

There are 215 one-star reviews of this location, now at 216. This doesn't include two-star reviews, and this doesn't include the dissatisfied customers who didn... read more There are 215 one-star reviews of this location, now at 216. This doesn't include two-star reviews, and this doesn't include the dissatisfied customers who didn't even post a review on here.This means that 215 confirmed people, now 216, can't even think of a positive feature to bump their reviews up to two stars.Moreover, there was not one reply from this restaurant to any of the one-star reviews apologizing for their lack of service, because this would force accountability, and accountability is too much work.To make it fair, even those posting five-star reviews here didn't receive one reply from this restaurant thanking them for their compliments. In conclusion, whether a customer's experience was good or bad, the restaurant is indifferent about the feedback, regardless if the feedback was genuine or disingenuous.With that being said, it's only logical to conclude that providing customer service is not only avoided in this restaurant, but it's prohibited. I have to assume that this is the case, and I have to assume that the punishment for making customers satisfied is a firing. If this is indeed true, having this restaurant still open for business means you're advocating for an unwelcoming atmosphere, you're advocating for lost profits, and you're advocating for more one-star reviews to come your way which, by now, is considered a small dent towards the abundance of one-star reviews already in place.

Am I the only one who noticed rude customer service at drive thru? The guy did not say word. All I got was a very mean face. Like he was bothered to take my ord... read more Am I the only one who noticed rude customer service at drive thru? The guy did not say word. All I got was a very mean face. Like he was bothered to take my order. Needless to say, he looked like he just woke up, no face mask and you should take a look at the drive thru window. It is filled with dirty finger prints. Discusting. Makes me wonder how the food is really being handled Never again!!!

Me and a friend got dinner after work this evening. The food was okay. The staff was the real problem. After we were sat down no one came to refill our drinks o... read more Me and a friend got dinner after work this evening. The food was okay. The staff was the real problem. After we were sat down no one came to refill our drinks or check on us at all. We had to grab a different waiter to bring us the check. We paid. Thenstarted to leave. As we get to the door one of the bus boys tells us that we didn?t pay. And I say we did. He again said wedidn?t. The lady at the front desk asked us to stay while he checked. And what do you know? He found my receipt at the table,paid for. He held it up for the whole restaurant to see. Then the lady at the desk just says ?oh we thought it was a differenttable.? I?m not going back to this place again. That was embarrassing. And what made him think that we didn?t pay. Had he beenwatching us the whole time?

Good selection plus Mongolian buffet (yum). And, wait for it........a Chocolate Fountain for dessert!! The service was good as well. read more Good selection plus Mongolian buffet (yum). And, wait for it........a Chocolate Fountain for dessert!! The service was good as well.