Reviews - Wendy's

#8 - Fast Food - Demopolis, Breakfast, Lunch

Reviews summary

A Demopolis Wendy’s delivers sharply mixed experiences: a notably helpful manager and generally clean, quick service coexist with frequent reports of cold or undercooked breakfasts, rude staff, and locked lobby doors. Drive‑thru is often the primary option and mobile‑order pickup is unclear. Food ranges from solid burgers, chili and the Pretzel Bacon Pub to inconsistent preparation. Ideal for swift drive‑thru meals and budget diners, but caution is advised for sit‑down breakfasts and large truck access until service and consistency improve.

Overall Total Score
3.3 out of 5
Good | 1050 reviews

Was Anonym at Wendy's a mag?

I would rate my experience a 5 out of 5! I ordered a $5 Double Stack, and while the fries were a bit too salty and the burger was quite plain, I decided to call the restaurant. The manager, Ms. Cynt (I hope I spelled her name correctly), was incredibly helpful. She pulled me over to the second window and made sure I got a better burger and fries. That was such a thoughtful gesture from her! Every time I go through th... View all feedback.

What Francesca dislikes about Wendy's:

Pls don’t come here at night cuz the ppl here can’t comprehend at all. Also they don’t listen at all The manager is pretty sweet and she gets things done. But her workers ain’t it at all. Meal type: Other Price per person: $50–100 View all feedback.

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Reviews from various users

Google

Last update : 25.02.2025

2.0 ★ from 33 reviews
queen-of-ratings-2
25.02.2025

When I tell you, I would never return to this Wendy’s ever again the customer service is a -0 from the cashier, taking the order over the speaker to the cook and the food out of the window very rudely never saying anything when I say the whole entire staff needs a lesson in customer service Food: 2 Service: 1 Atmosphere: 1

joseph-brown-doctor9
25.02.2025

Love it Service: Takeaway Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

cedrianna-jones
25.02.2025

Terrible service with new employees. I asked a question about my total because it was slightly higher than usual and I get the same thing every time, I asked the girl and she proceeded to roll her big eyes at me over my question. So I would not recommend going there , Go to McDonald's instead . You all need home training and work training especially with your attitude it's ridiculous. Food: 4

a-bird6037
25.02.2025

Tried to order food but got turned away. Mind you it was only 11:12pm when this happened . Food: 1 Service: 1 Atmosphere: 1

francesca
25.02.2025

Pls don’t come here at night cuz the ppl here can’t comprehend at all. Also they don’t listen at all The manager is pretty sweet and she gets things done. But her workers ain’t it at all. Meal type: Other Price per person: $50–100

Yelp

Last update : 29.10.2024

1.0 ★ from 1 reviews
oshawott-g
29.10.2024

AVOID THIS WENDY'S!!! One staff member was incredibly disrespectful. When my father politely requested a receipt, she rudely yelled, "Get this man his damn receipt so he can get out of my line!" She should have simply given us the receipt to begin with, yet she got upset over her own mistake. To make matters worse, she didn’t even retrieve the receipt herself; she ordered another employee to do it. I will definitely not be returning here again, no matter the circumstances.

Menu

Last update : 08.05.2023

4.5 ★ from 2 reviews

I would rate my experience a 5 out of 5! I ordered a $5 Double Stack, and while the fries were a bit too salty and the burger was quite plain, I decided to call the restaurant. The manager, Ms. Cynt (I hope I spelled her name correctly), was incredibly helpful. She pulled me over to the second window and made sure I got a better burger and fries. That was such a thoughtful gesture from her! Every time I go through the Wendy's drive-thru, I see this same lovely lady who always greets me with a smile and is very friendly. Great job, Ms. Cynt! It's refreshing to see a manager who genuinely cares. Keep up the great work, Wendy's!

If they ask you to pull forward and there’s no one behind you at 7:48 in the evening, that seems a bit unnecessary. I have to give them credit for their kindness and quick service, though! The food was really good and served hot!

Tripadvisor
4.1 ★ from 5 reviews
Restaurantguru
3.5 ★ from 498 reviews
Int Restaurants
3.5 ★ from 509 reviews

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