China Dragon - Delft

Just picked up food. When we got home, the rice turned out to be anything but cooked. I called the store to report it so that they could do something about it and no more customers would be confronted with poorly prepared rice. China Dragon 's reaction was quite special. It was stated casually that the rice was 100% cooked, and I quote: that 's how we eat it and that 's how we always prepare it . As a regular customer who has been coming for more than a year, I can contradict the latter. They often use a lot of spices, but the rice is consistently prepared in quality. Until today. So my complaint was not taken seriously at all, but rather downplayed; nothing was proposed to solve the problem and worst of all: other customers also just get rice with a mushy outside and a rather hard inside. After noticing this, the monkey came out of the sleeve: there was a new rice supplier and different rice. But nevertheless, people persisted and I quote again: 100% done, what you say is not. Tip for Golden Dragon: it might be an idea to take a complaint seriously. A customer doesn 't complain for nothing. This allows you to intervene in a timely manner if something is wrong, so that the damage to your company 's image is limited. I would have been willing to come back so that what was wrong could be properly investigated. But yes, passed China Dragon station. Due to the bizarre handling of my complaint 0

Super tasty and sweet staff

Food: 5 Service: 5 Atmosphere: 1

Food was tasty, only 1 piece of chicken in the chicken soup. That could be more Service: Take out Meal type: Dinner Price per person: €1–10 Food: 4 Service: 4 Atmosphere: 3

Excellent service at this takeaway restaurant. Service: Take out Meal type: Dinner Price per person: €10–20 Food: 4 Service: 4 Atmosphere: 1