Kfc - Delaware
Kfc
Description
KFC's reputation fluctuates significantly from one location to another, as many patrons report inconsistent food quality, including dry and tough chicken and biscuits, often perceived as old or stale. Customer service experiences vary, with some recounting instances of rudeness and insufficient resolution to order mistakes. While some maintain positive views of dedicated employees, others believe that the overall atmosphere can feel unkempt and unwelcoming. Although occasional praise exists for friendly staff, many customers recommend seeking alternatives for a more satisfactory dining experience. A consistent takeaway seems to be that dining at KFC has become increasingly problematic.
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Yummy, one of my favorite fast food restaurants. When you want to grab a dish or just in the mood for fried chicken, perfect place. The service is always friendly and polite. Every time I go get food, nothing but friendly smiles and always have a satisfaction on my standard.
I received terrible customer service. I went through the drive through and didn’t receive something I thought I ordered. Apparently the young man didn’t hear me correctly and didn’t add it to the order. The woman who provided the terrible customer service was, Anne. She grabbed the receipt to show me the item I asked for wasn't on the receipt and waived it in my face so fast I didn’t have time to read it. So I asked to add the missing item to my order and paid for it and also asked for the origi
Manager couldn 't accept a coupon from KFC because they didn 't have a button for it on their register...told us to try Mansfield (50 miles away) acted like not their problem...we went to Marion KFC...they didn 't have a button either but manager was able to honor the coupon with no problem...was fast, friendly, and professional...advise you to skip Delaware and go to Marion to begin with.
Stopped in at 5:45 tonight and ordered No. 1 Combo. Both pieces of chicken were burnt, shrunk and shriveled. Both pieces were only 2 bites each. Biscuit was hard and cool. Definitely not worth $7
I come here often and I have to say I disagree with most of the reviewsove had hot meals and particularly tonight I came a bit later than normal got a family meal and employees Sherri and Grover were both professional I know its tiring dealing with different personalities in customers definitely at closing time but they treated me nicely and were patient. Thank you to our food service workers
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