Studio 3 - Dedham

I had a wonderful experience here after catching a film recently; this place has really improved. The cocktails are excellent, the snacks are made with fresh in... read more I had a wonderful experience here after catching a film recently; this place has really improved. The cocktails are excellent, the snacks are made with fresh ingredients, and there’s NO wait like at most other spots near the theater. The cool white seating is a nice touch as well! We’ll definitely be coming back.

During my last visit, I waited 45 minutes for a grilled cheese sandwich. Today, I sat at the bar for 10 minutes without anyone coming by to assist me. Is the st... read more During my last visit, I waited 45 minutes for a grilled cheese sandwich. Today, I sat at the bar for 10 minutes without anyone coming by to assist me. Is the staff just leaving the lights on and disappearing? I suppose I'll bring my own drinks next time.

When our appetizer, the mozzarella triangles, arrived, the marinara sauce was still cold from the refrigerator. Then my burger came out with lukewarm French fri... read more When our appetizer, the mozzarella triangles, arrived, the marinara sauce was still cold from the refrigerator. Then my burger came out with lukewarm French fries, and the burger bun was cold as well. I mentioned this to the waitress, and instead of offering an apology, she told me that I shouldn’t eat there if I was going to complain since I had been unhappy since I arrived and that they were very busy that day. I told her that no matter how busy they were, customer service should remain consistent. She was incredibly disrespectful, and her customer service was truly lacking. I will never return to this place.