Steak 'n Shake - Decatur

I had a fantastic experience at Steak and Shake! Despite the challenges they've faced in getting staff, they have introduced innovative new ordering kiosks, whi... read more I had a fantastic experience at Steak and Shake! Despite the challenges they've faced in getting staff, they have introduced innovative new ordering kiosks, which made the service faster and more efficient. My order was correct, and I appreciated that there’s no tipping required anymore. Keep up the excellent work, and to anyone else considering dining here—be patient or think about applying to become a server!

It's a fantastic diner, and I would love to visit again sometime. read more It's a fantastic diner, and I would love to visit again sometime.

The food was great three years ago, but I missed having a waiter and didn't enjoy having to order at the kiosk. However, the milkshakes are definitely worth a v... read more The food was great three years ago, but I missed having a waiter and didn't enjoy having to order at the kiosk. However, the milkshakes are definitely worth a visit!

We were seated right away, and the waitress was friendly and accommodating. Our drink orders were taken promptly, and our food arrived in no time. read more We were seated right away, and the waitress was friendly and accommodating. Our drink orders were taken promptly, and our food arrived in no time.

Cheap plastic spoons and forks that made eating very difficult. I don't think they can continue like this very long. Better off getting carry out and taking hom... read more Cheap plastic spoons and forks that made eating very difficult. I don't think they can continue like this very long. Better off getting carry out and taking home.