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Contribute Feedback What User likes about Steak 'n Shake:
The staff here are wonderful—friendly and very attentive. The food was fresh, and the milkshakes were absolutely amazing. They did forget my cherry, but it wasn't a big deal since the rest of my order was correct. I wish more people would dine at this fantastic restaurant; it was empty when I visited, but the service was excellent. Overall, I would rate the food a 5 out of 5! View all feedback.
What User doesn't like about Steak 'n Shake:
I ordered one hamburger with fries and a milkshake. I was asked whip cream and cherry? I said no so I get to the window and the shake had whip cream and cherry. It was taken back and they scraped off the whip cream with some of the shake and left the cherry. It was 96° outside and what I was given for my $8.00 was basically flavored milk. Oh, I had to get a manager to refund the cost of the whip cream .39Food was goo... View all feedback.
So glad that steak 'n shake is back in full service. I have eaten here literally every day about a decade ago and now I get to experience these wonderful days with these delicious burgers again. a plus, however, is that the service is better than ever, very respectful staff.
Easy ordering with the kiosks they have available in the dining room, exceptional service and we got our food nice and quick. Very respectful and polite employees as well. Definitely recommend this place
Absolutely great experience here! The ordering system is fast and convenient and the manager, Carlton I believe, is an awesome member of the team. The staff at this location do an excellent job of preparing the great food and tending to the needs of their guests.As of this date, this location is preparing to celebrate its one year anniversary. I wish them many, many more in the years to come.
We were traveling through and noticed that their dining room was open. Once inside there are signs directing you to order on a kiosk and take a seat. I understand the reason for the kiosk, but that doesn't mean I have to like the kiosk. It took me 5 minutes to order 2 meals, simply because I'm unfamiliar with using the kiosk.The manager came around and talked to us as the place was full of kids and kind of loud which we didn't mind). He said it was family and friends night, celebrating the reopening of the dining room. They had board games people were playing and everyone was having a good time.
I use the app to order and my food is always ready before the promised time, always hot and fresh. Staff is very friendly and go above and beyond to make you feel appreciated.
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