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Contribute Feedback What Deena Hicks likes about Barrel House:
I had to take a moment to praise the service we experienced at BH on Utica. Kisha was incredibly friendly, accommodating, and entertaining—truly a rarity these days. I allowed her to pick my meal, and she chose the Reuben, which was fantastic, with delicious bread and great flavor. I also appreciated the option to select my fries and sauces. It was clear that the staff worked well together as a team. I’ll definitely... View all feedback.
What Jim S doesn't like about Barrel House:
Food and service was good. Only issue was I had couple gift cards laying around that I tried to use them and they said they had no way to see how much money was on them. They only honored half the amount that was on them. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 4 Service: 4 Atmosphere: 4 View all feedback.
Service: Dine in Meal type: Other Food: 5 Service: 5 Atmosphere: 5
Food and service was good. Only issue was I had couple gift cards laying around that I tried to use them and they said they had no way to see how much money was on them. They only honored half the amount that was on them. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 4 Service: 4 Atmosphere: 4
Fine was alright and good atmosphere, but the service was poor. Not too busy, and I still only saw a waiter for my order and another to deliver it. I had to flag someone down to get my check after being done for ten minutes. Not worth $20+. Food: 4 Service: 1 Atmosphere: 4
Food was ok at best, overpriced for sure. My main problem though was a woman in the kitchen who would yell LOUDLY probably every 5 minutes. At first it was kind of funny, I won 't lie I chucked because it was so random. But it quickly got old. I would be in the middle of a sentence and then a loud PASS (I believe she was yelling to wait staff that food was in the pass) that would interrupt it. It was the most bizarre thing I 've ever encountered. I 've worked in restaurants and we 've never needed a cook to scream PASS for the food to get picked up. Wild. Meal type: Dinner Price per person: $20–30 Food: 3 Service: 3 Atmosphere: 1
Took an hour and half to get our food. (No exaggeration) on a 1st date so I didn't react the way I should have to the horrible service. Waiter disappeared for most of our wait as well so our drinks weren't even taken care of Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 1 Atmosphere: 4