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Contribute FeedbackPizza Express in Bluewater offers a vibrant atmosphere and a varied menu. Diners rave about the delicious food, particularly vegan options, and friendly service, creating memorable experiences. However, inconsistent service has led to frustrations, such as long wait times and misunderstandings. Several patrons noted cleanliness issues, especially in the bathrooms, detracting from their experience. While some staff excel in attentiveness, others fall short, contributing to a chaotic environment. Despite these challenges, many customers express eagerness to return, appreciating the quality of the food and the occasional touches of exceptional customer service.
Ordered food as a table of 9. Took half hour to bring dough balls over and a further 20 minutes for the pizzas, all this while multiple other tables were getting their food promptly. Waitress wasn't overly attentive. When we asked for the bill was left waiting further with aggregated young children. App payment system terrible too. Would look elsewhere and won't be returning
If I could score less than 1 star I would. This place is the worst pizza express ever Staff are rude, they do not apologise for messed up food orders twice… Then I had to physically get up and get a manager. Go to the one in the village instead
The restaurant was completely understaffed when visiting earlier today. The staff present seemed completely stressed and overworked. Unsure who arranges the staff rota but they leave a lot to be desired!
Had a great evening at Pizza express with some friends last night. I struggle to eat out at restaurants due to the severity of my allergies. Our waitress Claire was really friendly and extremely attentive to my allergy needs :
Great service. Food served hot. It was lovely. Ideal place to meet up with friends
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