Nando's - Feedback
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Last update : 14.07.2024
The food here is not amazing, but there is always continuity, even when busy they manage to keep tables ticking over. You get what you pay for and the quality is good
We went to Nandos for dinner, we ordered our pudding as I know they always run out. As soon as we sat down our food came to the table, I was so exited for the desert but we got told they had run out of...
I've never had a bad experience at any Nandos location. The food is delicious, the service is prompt, and the restaurants are always clean. The Bluewater branch is just as fantastic. The staff are friendly, the portions are generous, and the plates are cleared swiftly but without making you feel rushed. Thank you for...
Nandos specializes in serving chicken and is known for doing it well. However, during my two visits, I found the chicken to be overcooked and dry.
We had a great dining experience at this restaurant. Despite a long line of people waiting, the staff handled the situation exceptionally well. They were extremely friendly and didn't panic about the number of customers waiting. They made sure everyone was comfortable and well taken care of.
Nando's at Bluewater offers a familiar experience with its signature grilled fare, delivering a mix of delightful and disappointing moments. While the grilled halloumi and mains received mixed reviews, the restaurant maintained a friendly atmosphere and efficient service. Guests appreciated the accommodating staff, particularly in addressing dietary needs, and the restaurant's family-friendly environment, complete with entertainment for children. However, concerns arose over food quality, such as serving spoiled items, and staff visibility during meetings which detracted from the dining experience. Overall, it’s a consistent option for casual dining, though improvement in food preparation and service dynamics is needed.
Last update : 13.03.2024
I ordered food for pickup today and was given four visibly rotten corn cobs. It's hard to believe that the person who packed my order didn't see that all the corn was spoiled. One mistake could be understandable, but missing four is inexcusable.
Really good chicken, the kids enjoyed their meals and the staff were great providing crayons to keep them entertained. Excellent service particularly from Emily, who helped us out when we had left something behind. We enjoyed!
Disgusting service. I was asked when ordering if I had an any allergies and stupidly said yes as my allergen is unknown the manager refused me service despite me saying that I knew I was okay with the items that I was ordering. I was absolutely starving by the time I found another suitable alternative a great shame as had so many great experiences at Nandos elsewhere.
I enjoyed how friendly these hardworking Nandocas staff are. From the Cashiers to the Grillers, Waiters not to mention the food; they were all on point! There was a high level of respect and urgency for anything that was needed for me and my Mum. Despite there being longer wait times, the busier crowd was due to it being half term. However, they deserve definitely recognition, especially Michael. He was supportively understanding enough to help my mum with her wheelchair when we were ready to leave.
The food was tasty and the customer service was decent. The chicken was delicious and I will definitely recommend this place to my friends.
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