Wendy's - Danvers
Wendy's
Description
Despite friendly, courteous staff and a consistently good burger, this fast‑food location is marred by inconsistent breakfast prep, slow service, and troubling cleanliness and food‑safety lapses — including reports of staff handling customer food. Guests also noted cold sandwiches, menu/drink discrepancies, and at least one confrontational manager. Positives include a casual, pleasant atmosphere when staffed well, drive‑thru convenience, ample parking, and wheelchair/kid‑friendly access, but repeated service and hygiene issues suggest caution for returning diners.
Images
Feedback
I went through the drive-thru and encountered very friendly staff. However, when I asked for a Coke product, I was informed they don’t carry them, even though it's listed on their menu and website. I'm not someone who usually complains or makes a fuss, but while waiting for my food, I noticed something concerning in the kitchen. Someone at the fry station was eating French fries directly from containers and then putting them back. You can imagine how that turned me off—there's no way I was going to eat the fries after seeing that. I did enjoy my burger, as it was good as always, but I believe it’s important to emphasize that staff shouldn't be eating from customers' containers or the fryer area. That really grossed me out, and honestly, I probably won’t return to this location again.
This is one of the worst locations!!!They are ALWAYS out of something.Something is ALWAYS broken. Today the soda machine was broken so you could get lemonade instead BUT of course you can pay extra for it!!!! Wendy's should eat that cost for the day.The women who works the drive through is miserable!!!! Are you ever going to tell me the cost of the food?? Or are you supposed to guess???? I can't tell because the monitor you order from is broken too!!! You never get a receipt to tell what they actually charge you.You'll know her because she's the one that doesn't speak and has a mean mug like no other.
I visited the drive-thru at 9 PM and found that the food could have been a bit warmer. Other than that, it was very good.
Excellent employees awesome service great atmosphere.I love the food there it is tremendous ?.Dietary restrictions: Yes there is dietary restrictions here.Parking: There is a lot of parking spaces here for people to park.Kid-friendliness: This is a kid-friendly restaurant to go to have lunch with friends and family.Wheelchair accessibility: Yes this is a wheelchair-accessibility place so please feel free to go ahead and have lunch with friends and family.
Went in to Wendy,s tonight. First the restaurant was dirty, floor sticky,tables dirty.ordered and waited and waited. Other families came in and left with food. I finally asked the manager for my money back. He got hostile with me. I asked him several times. I finally got it back. Other then the manager no one spoke English clearly. The manager had no control of the business. Stay away from there.
Menu PDF
FAQ
More information
QR-Code for the menu
