Panera Bread - Danvers

This is a newer Panera. Visited on a Saturday morning, 8am. Only 3 other tables. Ordered a breakfast sandwich and coffee. Both were as expected taste wise. Unli... read more This is a newer Panera. Visited on a Saturday morning, 8am. Only 3 other tables. Ordered a breakfast sandwich and coffee. Both were as expected taste wise. Unlike other Panera's this place does not have a microwave.

It used to be good. They always forget something or miss something that was part of the order. The past 3 times I’ve gone there’s always something wrong with th... read more It used to be good. They always forget something or miss something that was part of the order. The past 3 times I’ve gone there’s always something wrong with the order. Very frustrating.

Awful people. I ordered via Door Dash who appropriately picks up a sealed order and delivers it. I open it and half of my order is missing. I call Panera as it... read more Awful people. I ordered via Door Dash who appropriately picks up a sealed order and delivers it. I open it and half of my order is missing. I call Panera as it is their mistake not Door Dash's and they tell me they can't help me. When I ask to speak to a manager the associate puts the phone down, walks away and no one comes back. 25 min later and $25 later I hung up the phone. Door Dash righted the wrong by bringing me the correct order but Danvers Panera you are awful. Never again.

I saw bread fell from the shelve on the floor. The lady making good was busy working alone and the guy came picked up breads and put it back in the bread bag. I... read more I saw bread fell from the shelve on the floor. The lady making good was busy working alone and the guy came picked up breads and put it back in the bread bag. I think this is gross. Would he eat the bread that sat on the dirty floor? Why is not considering about other human?I like the place and food but thought I would write review so this does not happen

The kiosk I tried wasn’t functioning properly, so I used another one to place my order for dining in. After waiting for 10 minutes for my bagel, I inquired abou... read more The kiosk I tried wasn’t functioning properly, so I used another one to place my order for dining in. After waiting for 10 minutes for my bagel, I inquired about my order, expecting it to be served on a plate. Instead, I was pointed towards a paper bag on the counter. While the bagel itself was delicious, the service left a lot to be desired. I usually visit this Panera before going to the movies 1-2 times a week and appreciate their menu, but good service is crucial for keeping my loyalty.