Wendy's - Dalton
Wendy's
Description
Wendy's on Glenwood Avenue in Dalton, GA has garnered mixed reviews in recent visits, showcasing a contrast between exceptional and disappointing experiences. While some patrons enjoyed hot, fresh food reminiscent of the restaurant's glory days, others faced issues with cold meals, inadequate service, and mismatched orders. The drive-thru, currently the only dining option due to staffing shortages, has led to concerns over accuracy and communication. However, many customers highlighted the value of app deals, with satisfying meals at reasonable prices. Overall, Wendy's strives to uphold quality, but consistency in service and food remains a challenge.
Images
Feedback
Quick service with a correct order. My only complaint was our frosty lids were loose with frosty running all down the side. Luckily, they gave us plenty of napkins.
Just as we did before, went through the drive-thru and placed order to go. The person on the other end of the microphone had great difficulty and understanding me, just like before. And then, my actual received items did not match what we had ordered,again. Finally, the staff did not seem very sympathetic concerning the situation. You just never know what you're going to getanymore.
I ordered a burger, which was tasty and fresh. Unfortunately, I was let down by the customer service. The young lady who served me was rather rude and didn't seem very engaged. I also tried their tea, but it was incredibly weak.
They were nearly completely out of everything. They tried to pass off a 2oz piece of meat as though it were a 4oz portion of a Dave's Double. To make matters worse, the fountain drink machine was also empty! Overall, it was just another disappointing experience.
Menu PDF
FAQ
More information
QR-Code for the menu
