Reviews - Juice N' Java
Reviews summary
Nestled in a charming New England town, this local café boasts a delightful selection of pastries and specialty coffees that many find hard to resist. While some patrons rave about the delicious iced coffee and breakfast bagels, others express disappointment over inconsistent service, citing unfriendly staff and lack of attentiveness. Although the atmosphere occasionally suffers from rudeness and unprofessional behavior, visitors who encounter a warm welcome and quality service often leave satisfied. For those looking to escape the chain coffee shop experience, this café presents a mix of potential charm and inconsistency that leaves customers divided in their overall experience.
Was Jeff Brooks at Juice N' Java a mag?
Juice N' Java is a delightful coffee shop located in a scenic New England town. Their menu features a great variety of specialty coffees and delicious pastries. The service here is outstanding. View all feedback.
What Brook Farrell dislikes about Juice N' Java:
unbelievably rude personal. unnecessary settings, the customers for the first time for asking about the menu, then müll talk customers when they leave. I will not spend money on a place where I am treated like an inconvenience by miserable people who are trying to support the business they are doing. View all feedback.
Reviews from various users
Last update : 04.10.2022
I absolutely adore Juice N' Java. Their iced coffee is absolutely delicious, and I can't get enough of their bagel breakfast sandwiches. I realized this morning that it had been far too long since my last visit, especially considering that I live just a short walk away. I decided to treat myself and it was definitely worth it.
Through the opposite and didn't want to be a chain store. we're so glad we stopped here. eating, coffee and service was great. I would highly recommend coming by.
Unbelievably rude personal. unnecessary settings, the customers for the first time for asking about the menu, then müll talk customers when they leave. I will not spend money on a place where I am treated like an inconvenience by miserable people who are trying to support the business they are doing.
We've visited this place four or five times. The coffee and food aren't terrible, and if we were one of the hungry hikers taking a break from the Appalachian Trail to grab some civilized grub here, the particularly bitter, dark roast espresso (much more burnt-tasting than ordinary espresso), consistently overcooked contents of the breakfast wraps, and gruff and indifferent service would be a welcome break from trail and camping fare. Clearly that is the case since you will see his cafe crowded with hikers on a regular basis.But we've decided not to come here anymore. The reasons all center around the lack of service or even the vaguest intent to provide us with what we order. To watch how drinks and food are made (which you can, as most of the food prep is all done just behind the register) is to receive obvious confirmation that the staff doesn't care what you order (requested variations just don't happen), they don't care about the food they are preparing for you (sloppy and haphazard slapping together of ingredients is the norm), they don't care what you think about that (no eye contact, no conversation with you even if you initiate it, no deviation from their unhappy work habits), and they really don't seem to care about having a job at all. In fact, it seems the mantra in these cafe staff goes something like: We're very unhappy people, we're unhappy to be here, and we aren't happy that we have to deal with you at all But again, we've only been to this cafe four or five times, so perhaps we just have consistently bad timing...?In any case, there was one time we came here (and only one) when the food was actually pretty decent and the staff was a bit friendlier, but on that occasion we made the mistake of sitting at a table in between two patrons seated at opposite sides of the room who were yelling a private conversation of their opinions at each other across the dining area. We thought it would just be a brief exchange, but they persisted yelling and laughing and carrying on for a full twenty minutes as we waited for our food and then tried to eat it in peace. But again, the food and drinks were better on that visit...it's just the patrons whose uncouth, rude holding forth made it difficult to enjoy.In any case, we are secretly hoping that someone will open a cafe in Dalton who actually cares about their food and about their customers. Just a little bit. That would be really nice, and we would definitely give that cafe all of our business!
Beautiful small coffee shop in a picturesque new england city. beautiful selection of baked goods and special coffee. great service!
Last update : 10.06.2025
I'm new to the area. I found this coffee house and haven't looked back. The coffee is fresh and tasty. I like trying all the local favorites, and I haven't been disappointed yet. They have lots of food choices that I need to try. Staff is friendly andwelcoming. The place is very clean and the services is quick. Thank you.
Happy breakfast , snack , and lunch spot. Yummy yogurt muffins, scrumptious sammies, and even coloring books for the kids ????????????????
Traveling through Visiting with Relative's earlier today Labor Day 2022 I Stopped for a Coffee Recommendation from family, I Must Stop try Juice &Javas Coffee Good Coffee? As I walked in the counter to order was directly in front me ,I stepped aside,looked around for a 1/2 min I Was Asked immediately Are you Ready Really Rudely I wasn?t as I had stepped aside a little moreasked if I could have a min Then I asked if the coffee shop offered WiFi password I Was told its UP there Rudely then thecounter lady was helping 3 people at this point I sat as there is no room to wait behind those 3 people was the door toenter the lady /Worker on the grill making sandwiches Rudely Say to Me You Can?t sit a Just use the WiFi my rep ply was I Plan to Order I stepped up ordered my coffee A sat down at a table The women who Rudely stated you can?t stay here just for the WiFireally does not have Good Customer service skills Do all your Customers Get Spoken to So Rudely as I sat a drank my coffeewriting this review on the CoffeeBeans661 WiFi Not A Friendly Coffee Shop Very Rude Worker's women with the red shirt was SoRude I Will Not Recommend or Stop again
Their advertised hours are until 3pm daily, but don?t bother trying to go after 1:45 since they won?t cook any food. Strange meaning of being open until 3!
WARNING: KITCHEN CLOSES 1-1.5 HOURS BEFORE RESTAURANT CLOSING--call to check time today if planning to order anything they make on site, other than beverages. However, the food and drinks are so wonderful that I visit whenever in the Bershires.
