Jack's - Feedback

I couldn't tell the difference between chicken tenders and chicken breast, so when I asked them to correct the mistake, the staff were rude and informed me it w... read more I couldn't tell the difference between chicken tenders and chicken breast, so when I asked them to correct the mistake, the staff were rude and informed me it would take 15 minutes to resolve the issue. Overall, their behavior was very unprofessional.

I was disappointed when I ordered a Coke at the restaurant. They filled my cup all the way to the top with ice and then added only a small amount of Coke. It fe... read more I was disappointed when I ordered a Coke at the restaurant. They filled my cup all the way to the top with ice and then added only a small amount of Coke. It felt like I paid $2 for a large cup of ice with just a side of Coke.

The service was excellent, and the staff was very friendly and courteous. It was lunchtime, so the place was reasonably busy, but they managed to handle the cro... read more The service was excellent, and the staff was very friendly and courteous. It was lunchtime, so the place was reasonably busy, but they managed to handle the crowd well. The chicken fingers were larger than those at Zaxby’s, which was an improvement (though that doesn't say much), but unfortunately, they had no real flavor and tasted quite bland. The fries were decent, but they lacked any seasoning whatsoever. As for my burger, it was quite thin and also bland, with a texture reminiscent of that dissolvable paper candy. While the kids seemed satisfied with their chicken fingers, we all agreed that we probably wouldn't choose to return. If I did go back, I might try something different, like the fried chicken, to see if it's any better. On a positive note, they do offer a military discount.

No one in store eating so they weren’t busy took 12 minutes to get chili dog orders read more No one in store eating so they weren’t busy took 12 minutes to get chili dog orders

I have a heart condition which limits my salt intake and my coworkers love this place. They do a super good job of making my grilled chicken sandwich with no sa... read more I have a heart condition which limits my salt intake and my coworkers love this place. They do a super good job of making my grilled chicken sandwich with no salt or seasoning on it. (Bland I know but I didn’t choose this) it’s nice to be able to be confident in the food you’re getting.