Thai Express - Dallas/Ft Worth AP

Honestly the food is edible not great but the issue is in the staff extremely rude.

I placed my order via the register, then 3 minutes later a Latino cook from Sbarro came over and headed right to the Thai cook and asked her to make his meal in Spanish. After placing his order with the cook, 2-3 minutes later the cashier took his order. 9 minutes after I placed my order, I noticed the same cook was NOT preparing my order like she was doing the other. So I noticed she was cooking the Sbarro cook food before mines? That's when another male black cook said, I am preparing your meal. I expressed to the manager, I was not happy about the discrimination I was just a part of. I requested my money back because I was not going to spend my money with a place where you are discriminated against.

Worst customer service. They will see but not even acknowledge and keep cooking or go back inside. Order fried rice and it was super dark, oily and sweeeeeet. Had to throw after few spoons. No veggies. If you dont know how to cook Thai, dont serve.

They had a daily special, but then tried to charge us a La carte. When my husband called them out on it they tried to tell us it was 4 dollars tax on a 10 dollar meal. Lol. Very much a bait and switch and dishonest dealings. Or else they don’t know how to do math. Either way, pretty poor business practice, And the food wasn’t great either. Stay away!

Horrible, rude service. They were very slow to make the food, only making one order at a time with multiple people waiting. After several minutes, I just asked “hi I’m just checking on order #XX” and the employee shot back sharply “not ready yet!” and turned around abruptly. I waited a while longer and finally got the food. Food was good but given the experience, not worth the wait and the attitude. Still it brought them up from 1 star to 2.