Kfc - Dallas
Kfc
Description
KFC offers a mixed dining experience. While many patrons praise the immaculate cleanliness, especially the bathrooms, and friendly, accommodating staff, others have faced issues like slow service, cold or old chicken, and order inaccuracies. The restaurant is noted for being kid-friendly with ample parking and wheelchair accessibility. However, inconsistent food quality and occasional poor communication at the drive-thru detract from the experience. Overall, when staffed well, KFC delivers enjoyable meals in a clean environment, but occasional service delays and food mishaps suggest room for improvement to maintain customer satisfaction.
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Feedback
I absolutely love their 10-piece deal for just $12! It's the only place in Dallas where I've found this offer. The chicken is fried to perfection, you guys!
I am really disappointed. I visited this KFC three times this week, and just as I was about to write a positive review, I found that the chicken was cold and gummy. They truly let me down this time.
How is it possible for a restaurant to be unprepared for lunch? Recently, their sandwiches have been frozen and not available during lunch hours. To make matters worse, the last time I visited, I noticed an employee smoking just outside the entrance. When I approached the counter, that same employee was there to take my payment and handle my food. And, of course, there wasn’t even a simple "thank you." The service was very disappointing. They really need a strong manager to improve their customer service skills.
I had a wonderful experience at KFC. The staff was quick and friendly, taking their time with me as I made my order. The young lady at the counter was very accommodating. When I reached the window, my order was incorrect, but they apologized, corrected it, and even let me keep the wrong order. It was a nice bonus, as I was able to take it home and share it with someone else who was hungry. I felt grateful for the experience, and overall, I really enjoyed my time at KFC.
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FAQ
More information
QR-Code for the menu
