Chick-fil-a - Dallas

We primarily visit this restaurant for the kids, who really enjoy the chicken nuggets and mac and cheese. My only issue is that the place tends to be quite busy... read more We primarily visit this restaurant for the kids, who really enjoy the chicken nuggets and mac and cheese. My only issue is that the place tends to be quite busy, and the service can be a bit lacking in courtesy. It feels like the staff rushes you and aren’t very inclined to answer questions with a smile.

You forgot my dress for my salad. It wasn't clear until I left and had no time in the lunch break. Deleted order read more You forgot my dress for my salad. It wasn't clear until I left and had no time in the lunch break. Deleted order

Worst experience I’ve ever had a Chick-fil-A. The cashier and manager went out of their way to embarrass my wife and make this a terrible experience.. I paid fo... read more Worst experience I’ve ever had a Chick-fil-A. The cashier and manager went out of their way to embarrass my wife and make this a terrible experience.. I paid for a kids meal with Mac and cheese then took my card to the other side of the mall to get food for my wife while she waited at CFA for the kids meal with my daughter. When I finally got back I was surprised to see my daughter not eating. My wife told me that they would not give her the food we order because they had mis heard her say Mac and cheese and needed her to pay $0.30 to get the food… I was outraged and tossed my card saying here please charge me. I asked for a manager to show how ridiculous this was thinking she’s apologize for the situation. Instead she said you still need to pay the 30 cents and don’t throw your card. I was shocked, I’m fine with paying for the .30 and my full meal but this was ridiculous… I finally got my daughters food and asked to speak to the operator. He was apologetic and offered to pay for my meal. I declined but wanted to have him keep the receipt for the 30 cents as a reminder of this terrible customer service. I hope this is a major training opportunity for all.

Everything was great, my order was correct. I had lunch with my mom after her doctor appointment and this is her favorite place to come at North Park Mall at Ch... read more Everything was great, my order was correct. I had lunch with my mom after her doctor appointment and this is her favorite place to come at North Park Mall at Chick fli A restaurant to eat. Food: 5 Service: 5 Atmosphere: 4 Meal type: Lunch Price per person: $20–30 Parking space: Plenty of parking Parking options: Free of charge parking lot

Great food and customer service but an employee who put pickles in my chicken so they gonna have to see me when they shift down on b read more Great food and customer service but an employee who put pickles in my chicken so they gonna have to see me when they shift down on b