Backyard - Dallas
Backyard
Description
Hinterhof offers a vibrant atmosphere marked by unique decor and a mix of indoor and outdoor seating, ideal for groups looking to unwind. However, some patrons have reported issues with service, including staff reluctance to accommodate guests’ requests and occasional rudeness when handling lost items. The food quality has drawn mixed reviews—while some dishes hit the mark, others fell short, and the pricing has prompted concerns about value. Despite these criticisms, standout bartenders like Victoria and Taylor have earned praise for their exceptional service and drink recommendations, suggesting there's potential for enjoyable experiences amidst the drawbacks.
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We were overcharged multiple times. The waitress had an attitude because we asked for the bill to be corrected. We were charged multiple times on the ticket for items we never even order. Also waited for 15-20mins each time we needed assistance and we told multiple waitresses and hostess that we had been waiting with no service. It was for my birthday and I truly felt like the service was horrible. It was until Kay the evening waitress manager came and saw we were upset before we were helped at all. Very unacceptable for a birthday celebration to be treated the way we were.
Booked a table then when I got there they said it’s best to go to the bar. Why have reservations if you won’t honor it. Was told my party size was too small. Overall enjoyed myself once we got seated but then was told no food during the game. Maybe that was just at the bar but that’s why I tried to get a table.
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