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Contribute Feedback What donnasK4073OH likes about Flaming House:
After a disappointing experience with a kebab box meal last year, we decided to give this restaurant another chance. I must say, we were impressed with the much improved quality and the fact that our order was exactly as we requested. We will definitely be returning as we thoroughly enjoyed our meal. View all feedback.
What User doesn't like about Flaming House:
I ordered a 10-inch kebab box meal last night for delivery. When it arrived, the meal was smaller than advertised. We called and complained, and they said they would correct it. However, all we received was the original food placed in a bigger 10-inch box, which was cold. When we called again, we were ignored. After trying to rectify the situation, they left us on hold and refused to discuss it any further. I will be... View all feedback.
After a disappointing experience with a kebab box meal last year, we decided to give this restaurant another chance. I must say, we were impressed with the much improved quality and the fact that our order was exactly as we requested. We will definitely be returning as we thoroughly enjoyed our meal.
I ordered 2 donor kebabs and a chicken nugget meal for my son. The delivery driver arrived with 1 kebab and 2 portions of chips instead. I called Flaming House to rectify the situation, and after some confusion, the correct items were delivered within 20 minutes. However, when I went to serve the food, it was all cold, indicating that they had not prepared a new order but simply returned with the old one. When I called to express my disappointment, I was met with rudeness and a refusal to deliver to me again. This experience has left me feeling disgusted and nauseous. Despite being a regular customer, I will never order from them again due to their lack of care and disrespect.
I ordered a 10-inch kebab box meal last night for delivery. When it arrived, the meal was smaller than advertised. We called and complained, and they said they would correct it. However, all we received was the original food placed in a bigger 10-inch box, which was cold. When we called again, we were ignored. After trying to rectify the situation, they left us on hold and refused to discuss it any further. I will be reporting this company, as I do not plan on using them again. I advise others to do the same to prevent disappointment and loss of money.
Flaming house has always delivered my food on time with great potion sizes. The food is always hot and I’ve never had any bad experiences with this business!!
An absolute joke. Delivery took an hour and 40 minutes. Three phone calls later and no apology and refused to give a refund. Pizza arrived burnt and tastes awful. Delivery driver and staff rude when speaking to you. Such poor customer service. Will never use them again. How hard is it really to get an order of a pizza and one piece of chicken right!!!