Dunkin' - Cuyahoga Falls

This place sucks. Whenever they botch your order, they just shrug because they can't refund your purchase through the app. They've told me to come talk to the manager (who apparently leaves at noon and rarely shows up anyway) TWICE this week aboutwrong orders. My order apparently didn't go through whatever their trash system is, and somebody there told me the manager won'tallow them to make orders unless they have a ticket. I literally show them the order on my app, the time, the item, and thestore. They keep blaming the manager. It's a total joke, and I guarantee if I ever get to speak to the manager, they'll becompletely incompetent.

Rough morning at Dunkin' donuts, All I wanted was a coffee in a snack. Ordered the stuff bagel bites, At the drive-in window I could hear the employees making fun of my my order that that's all I was gonna get. For a bonus I also got a long dark hairunder the lid of my coffee. I guess this is the best we can expect from places like this these days.

Rough morning at Dunkin' donuts, All I wanted was a coffee in a snack. Ordered the stuff bagel bites, At the drive-in window I could hear the employees making fun of my my order that that's all I was gonna get. For a bonus I also got a long dark hair under the lid of my coffee. I guess this is the best we can expect from places like this these days.

Overcooked hashbrowns flavorless breakfast sandwich and stale donuts at like 930 it must have been a bad time to visit usually it is good not sure what was going on

There is not great service here. The staff working the drive through have been a bit cold and rude on the last 2 visits that I made. On this visit the wait in the drive through line was incredibly long. The donuts are tasty, but the iced coffee was just okay.