Era - Cusco

So I hate to do this because I think this place would be 5 stars otherwise, but my food came severely undercooked. Our appetizer was fantastic (I don’t even lik... read more So I hate to do this because I think this place would be 5 stars otherwise, but my food came severely undercooked. Our appetizer was fantastic (I don’t even like seafood but it was good! and we were so excited by the presentation and explanation of each ingredient by our server. But 2/3 of our entrees were raw meat. I ordered mine “medium” and the meat was just seared on the outside and basically cold, blue, and raw on the inside. My friend’s burger was also very pink on the inside. It’s not like they rushed to bring it out either, we waited a while and were the only ones in the restaurant when we ordered and would have happily waited longer. The waitstaff was very apologetic when they were informed and offered me a free desert (although since I have allergies I couldn’t eat them so they didn’t charge me for me entree. The waiter even took the place to go show the cook. I truly think this was a one-time mistake, and the food looked like it would have been incredible otherwise based on the sides and other ingredients. Their sister restaurant is well known and regarded in Cusco. Service: Dine in Meal type: Dinner Price per person: PEN 40–50 Food: 3 Service: 5 Atmosphere: 5