Papa Johns Pizza - Cumming

Crazy good staff. Had a problem and the manager fixed it immediately. Kind of cute too

I order from this Papa John’s store frequently because my grandkids love their pizza and wings. Tonight the delivery was taking longer than usual and when I called to find out where my pizza was the shift leader, Alex answered the phone, he was kind, patient and professional, even though I was slightly upset that it was taking so long for our pizza to be delivered. He offered to credit me for the pizza and even offered to send a new one out. I told him that wouldn’t be necessary. We would just wait for our pizza to arrive. We finally got our pizza and then about 15 minutes later a different driver showed up with a fresh and hot pizza. I told the driver to tell Alex thank you but that was not necessary and then a short time later my phone rang and it was Alex just checking to make sure that I received the pizza, this was an incredible example of customer service. Alex went out of his way to turn a bad situation around and did it with great professionalism. I hope his manager reads this because he needs to be praised for his actions. Thank you Alex!

Was Charged 3 times for an on line order..Money taking out of bank for the manager to say. Sorry it will take 3 days to return your money..What a joke..not to mention fraud

The pizza is delicious and great customer service ???

Papa John 's pizza quality and flavor can be subjective and vary among individuals. Some find it to be a satisfying choice with its distinctive style, featuring a slightly sweet tomato sauce and emphasis on high-quality ingredients. Freshness is often appreciated by customers.Whether you perceive Papa John 's pizza as good depends on factors like personal taste, pizza style preferences, and experiences with specific locations. Some may favor alternative pizza chains or local pizzerias for different styles and flavors.Ultimately, determining your preference for Papa John 's pizza is best done through personal taste tests. Individual experiences with taste vary, and what pleases one person may not appeal to another. Exploring diverse pizza options allows you to find the one that aligns with your unique taste preferences.