Sonic Drive-in - Cullman

The sweet tea is nothing but water with a touch of tea. Half of the stalls where cloged. People can't work. You have the best onion rings. read more The sweet tea is nothing but water with a touch of tea. Half of the stalls where cloged. People can't work. You have the best onion rings.

Waited 15 minutes for someone to take our order No answer We thought maybe the speaker will be pushed to another track The button again waited 21 minutes no ans... read more Waited 15 minutes for someone to take our order No answer We thought maybe the speaker will be pushed to another track The button again waited 21 minutes no answer. We left. Yes, they were busy, but they could at least let us know that they would be with as soon as possible.

They turned off their mobile ordering and have half of their stalls closed but it still take 30 minutes to get your food. I asked why mobile ordering was off an... read more They turned off their mobile ordering and have half of their stalls closed but it still take 30 minutes to get your food. I asked why mobile ordering was off and the stalls were mostly closed and was informed that they were short staffed, however, they had at least 6 employees which is pretty standard for sonic. I suppose let's give it up for bad management. I would rather drive an extra 20 minutes to go to a different location than wait 30 minutes for them to just get my food wrong.

The food is tasty, but there are a few problems with the ordering process. The app doesn't allow you to order some of the items that the store offers, and they'... read more The food is tasty, but there are a few problems with the ordering process. The app doesn't allow you to order some of the items that the store offers, and they've begun automatically adding a tip without informing customers. If you choose not to leave a tip, they round up the change on credit or debit card transactions to include a tip anyway. I think this practice is illegal; if I want to leave a tip, I should be able to do so at my discretion. I shouldn't have to deal with extra charges for tips that haven't been earned.

I would advise against applying for a job here. They have numerous listings on Indeed and other job websites, and while they will bring you in for an interview,... read more I would advise against applying for a job here. They have numerous listings on Indeed and other job websites, and while they will bring you in for an interview, they later send a text saying that there are no available positions. This is quite frustrating, so be cautious when dealing with this establishment. This review specifically pertains to the location in Cullman.