Jack's - Cullman

#17 - Fast Food - Cullman, Burgers, Cheese

Jack's

Jack's
2.6 / 5 (193 reviews)

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Last update: 17.01.2026 from: Josh

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★ 2.6 / 5 from 193 reviews
stacy-pitts
29.06.2024

This jacks needs a complete overhaul. I don 't know what has happened to this location in the last year but it SUCKS. They literally handle one person in the drive thru at a time. They literally take one persons order and let them get to window and take their money and give them their food before they take the order of the next person in line. Why are they not putting in orders back to back? It shouldn 't take 20 minutes in a drive thru. (I don 't want to hear anything about no one wants to work anymore , no one wants to work with ppl that are lazy and that 's a reflection of management, you 're allowing it to happen) They also quit putting seasoning on the French fries. Went to the drive thru last week, ordered two combos, took the girl taking my order two to three minutes to even come to the speaker to take my order, then screwed it up 5 times reading it back and I just told her nevermind and went to Zaxby 's. I was the only person in the drive thru. Whoever is the manager there, needs to be fired. What happened to wearing uniforms? Now they just show up like they crawled out of bed. This is the worst jacks in cullman county.After reading reviews of this same location, y 'all aren 't doing anything to correct the problems. It 's the same problem with every review. No one wants to message you on the tell jacks thing you keep responding with. Based off the reviews, you still don 't fix the problems.

jessica-elkabetz
29.06.2024

Vegetarian options: Salad with no meat. Veggie plate of sides with a biscuit. Biscuits and grits are amazing! You can also get biscuits and gravy with no meat.Dietary restrictions: Do serve fish and eggs. So allergy’s are present.Parking: Truck parking also located in back.Kid-friendliness: They have kid meals. But no toy or rice krispy treat! Sad.Wheelchair accessibility: There is handicapable parking and accommodations.

cary-walker-1
29.06.2024

They should all be fired .order a BLT salad with extra bacon and get no bacon at all but still got charged for extra bacon...

josh-pitts-2
29.06.2024

This restaurant could use new management, to resolve some of the on going issues they are experiencing.

wendy-gamblin
29.06.2024

There was, what appeared to be, an eyelash in the cheese of my biscuit. My husband took it back to the register, and all they said was, Do you want another one? No apology, nothing. The biscuit they replaced it with wasn 't even what I ordered. This occurred Sunday, April 7th, at approximately 10am.

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