El Pollo Loco - Cudahy

What is the point of keeping this establishment open when they never have chickens that is my 6th. Once come here and still no chicken and on the 6th Once we wait in the thru drive for over 30 minutes only for them to say they have very terrible experience from chicken in this pollen loco .

They dont have regular chix at that moment (30 min wait)...So, i bueno leg &thigs and the chix was dry...i request for some serranos chiles and the guy said.. we dont have it right now It was a really bad experience

Guy from the drive thru didn't even give me a receipt. 12pc fam. meal mix was pitiful. Received only 9pc that contained 1 breast, sides were so skimpy, filled little over half way, Salad was brownish n avocado was brown n passed its ripe peak. Drove all the way back n guy in charge was rude, walked away from me as I was talking, didn't even apologize for their mistake, only gave me 3pc of dark meat chicken. Asked for their names they kept laughing acting like couldn't hear me. Finally they gave me what I believe r fake names cuz they wouldn't show their name tag.

Is this a double chicken bowl? always understaffed. managers don't have a clue what they are doing. they send people on break at 12. lunch rush hours. seriously bad service.

I really enjoyed the chicken dishes here; they are some of the best near Los Angeles County.