Dunkin' - Crystal

American, Coffee, Coffee

Dunkin'

Dunkin'
3.7 / 5 (2167 reviews)

Description

At this bustling Dunkin' location, the charm lies in its lively atmosphere, yet service inconsistencies hinder a seamless experience. While many patrons rave about the quality of the food and drinks, particularly the doughnuts and breakfast items, others lament long wait times and uncoordinated service. Instances of friendly customer service shine through, with staff demonstrating helpfulness in resolving issues. However, overwhelmed employees and the drive-thru's sluggish pace detract from overall satisfaction. For those willing to navigate the crowds, the culinary offerings hold promise, but a visit during peak hours may test the patience of even the most devoted fans.

Last update: 03.02.2026 from: Sean

Feedback

★ 3.7 / 5 from 2167 reviews
marko
25.02.2025

It's okay. The coffee was just okay, so was my bizmark. The service wasn't bad, but it wasn't good either. I didn't feel like I wasted my money, but it wasn't a value either. I give it a thumbs too uninterested to move. Service: Takeaway Meal type: Brunch Price per person: $1–10 Food: 3 Service: 3 Atmosphere: 3

jim
25.02.2025

A member of my party had to use the bathroom; alas, there was no toilet paper, creating a truly daunting experience. Will be taking my business to Petsmart from now on. Food: 5 Service: 5 Atmosphere: 1

iris
02.11.2023

I ordered mobile and waited in the lobby for my order to be ready. She didn't call my name, or order number, or the items of the order, or even place it on the mobile order shelf. It was not fresh, almost cold, by the time I finally asked for it, and she still had to get my donut bagged. Noone offered to reheat or make again just an apology. Waited like ten minutes patiently. Just a bunch of overwhelmed kids working there. Service: Take out

sean-weir
25.02.2025

Best blended coffee anywhere!!! Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

bakarr-fullah
25.02.2025

The manager Jaydah is very very rude for no reason. She has glasses and braids. I get maybe she specifically probably gets paid 10 dollars an hr but why take it out on me? Service: Take out Food: 5 Service: 2 Atmosphere: 5

FAQ

The restaurant offers complimentary WiFi for its visitors.

The restaurant and its rooms are wheelchair accessible and thus usable with a wheelchair or physical limitations.

You can also pay for your meals with various credit cards.

More information

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