Presotea - Crystal Lake

They never have oat milk or coconut milk. What establishment doesn’t have milk alternatives in this day and age? Even the worst bubble tea places I’ve ever been to have milk alternatives

So yummy! But my gosh, the poor gentleman working alone tonight ? the staff is so friendly and sweet, but could definitely use more people and training to run better.

Been here multiple times and have never had a bad experience. The staff are always friendly and helpful. Making these drinks aren't a simple pre-packaged syrup or mixes. But we usually get 4 drinks and takes 10min. I think that is more than reasonable. My go-to place.

The staffs were so nice. It took more than 40 min to make my drink.

I ordered through the restaurant and it took almost two entire hours, including me asking about my drinks whereabouts, to be told my specific drink wasn't available. My other family member ordered when we first arrived and still had not gotten their drink for hours. I ordered a different drink and it was still taking about 20 min to get my drink, I went into the shop and the employee simply looked at me and asked if I was here for the order that was put in 2 hours ago, I said yes and they told me it wasn't made yet. How long can it take to make 2 drinks? People who went in the shop got theirs much faster than ours, and by the time I got my drink I was very much done eating my meal (in fact I wasn't even there anymore! and the drink tasted like milky water and was a complete waste of money. What a mess! Please get your priorities straight.