The Rumrunner - Crowsnest Pass

We had Tania as our server and she was fantastic - energetic, lively, positive, and humorous. I had been craving a burger for a while but due to Covid, we hadn'... read more We had Tania as our server and she was fantastic - energetic, lively, positive, and humorous. I had been craving a burger for a while but due to Covid, we hadn't been dining out much. I was looking for the perfect burger and this restaurant delivered. The burger was cooked to perfection, with a nicely toasted bun that wasn't oversized. They accommodated my request for no condiments on the bun. Tania was an amazing asset to the restaurant. I highly recommend this place - the food looked well-prepared and presented, and it is a first-class operation for sure.

Our visit was mid week, mid day, the 4th wave of Covid was raging. Server very casually glanced at our Covid certificate and ID at the door, seated us. Service... read more Our visit was mid week, mid day, the 4th wave of Covid was raging. Server very casually glanced at our Covid certificate and ID at the door, seated us. Service was good, had a good burger. But while we were sitting there we observed the...server's cleaning of the table with a rag from behind the bar. No spray of sanitation fluid, no cleaning of the hard chairs and arm rests. Just a rag. Disgusting not only during a very serious Covid oubreak, but even during normal times, this just doesn't cut it. Wasn't impressed.

Have wanted to stop in for a while, and finally had a chance last weekend. The service was great, but it was tough to understand the beer list verbally; restaur... read more Have wanted to stop in for a while, and finally had a chance last weekend. The service was great, but it was tough to understand the beer list verbally; restaurant is rockin' so also a bit loud...but that's what its about. Bison and Peppercorn burgers...were excellent choice of sides is long and interesting. All in it was $60 for 2 plus tip. 1 burger 1 beer each. There's an opportunity to showcase some more local beers, however understand that may be difficult with the volumes they have going through.

We have visited this restaurant each year we are in Crowsnest for the past 6 years. My first review gave this place a 5. After our last visit, it will be a long... read more We have visited this restaurant each year we are in Crowsnest for the past 6 years. My first review gave this place a 5. After our last visit, it will be a long time before we stop again. The food is always good but waiting...90 minutes for an appetizer and a meal is not. While we understand the region has been struggling to find staff, someone should have communicated the delay and not left us sitting there. We entered the restaurant at 4:45 to beat the rush as we know they get busy. We left at 6:15 and missed our show. We waited almost 15 minutes just to order as we did not know what we wanted the minute we sat down. After that, we saw no one for 20 minutes and only because they had to serve our food. To add to this experience, the debit machines were not working correctly and when I got home, I was charged twice for the same disappointing experience. Think twice about stopping here unless you have all night.

Awesome menu choices, excellent food and pretty good customer service . This was their opening day after moving into Stage 2 the food was as good always I think... read more Awesome menu choices, excellent food and pretty good customer service . This was their opening day after moving into Stage 2 the food was as good always I think they were little overwhelmed with all the customers