Whataburger - Crossroads

American, North American, Delivery Services
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Whataburger

Whataburger
3.7 / 5 (2841 reviews)

Description

At Whataburger, experiences appear to vary widely, reflecting a restaurant in transition. Recent visits highlight significant improvements in drive-thru efficiency and food quality, with freshly cooked meals and hot fries delighting customers. However, inconsistencies in service persist, particularly during evening shifts, where some guests faced rude interactions and order mix-ups. Management practices have come under scrutiny, with reports of poor staff communication and unaddressed mistakes. While the food is generally praised, notably the customizable BLT, the overall dining experience is marred by service lapses, particularly from management. A visit promises potential satisfaction, but with a chance of disappointment.

Last update: 23.05.2026 from: Velleraeda

Feedback

★ 3.7 / 5 from 2841 reviews
velleraeda
26.02.2025

Don’t order for delivery from this location past 10pm. Every time I have, there is AlWAYS something missing from the order. This has happened three times in a row for me through Uber eats. If I drive there myself, the same exact order is readily available and given as ordered. The night crew there doesn’t care if it’s delivery because you as the customer are not there in front of them. Service: Delivery

chris-bringas-2
26.02.2025

The greatest Texas staple food anywhere!! Kid-friendliness: Bring the kids. They'll love it Service: Takeaway Meal type: Lunch Price per person: $10–20

rick-stanley
26.02.2025

These kids here still can't figure it out..... Maybe if they would write staring at their phones, they would know how to make a Matty Melt. So sad our local Whataburger sucks.

corey-coby-1
26.02.2025

I think I've received a warm burger once at this location. Every other time, it has been cold.

gustavo-reza-2
26.02.2025

Was at the drive through and I had no response for a while. At one point I had an employee who was a light skin male peek through the drive through window to check if I was still there. Never got my order taken. As I left I watched the other employees peek to see if I was leaving. This happened 30 minutes ago around 12:06. Service: 1 Atmosphere: 1

FAQ

The restaurant offers complimentary WLAN for its customers.

There is a TV / screen on-site where sporting events are shown.

The rooms in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical limitations.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

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